Sales BDC Associate

Description

SUMMARY

Eddy's Everything is currently looking for a BDC Phone Sales Agents to join their growing team. A BDC agent plays a very important role in the dealership. You would be responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.

COMPANY OFFERS

· Full benefits package (Medical, Dental, Vision, 401K plus Match)

· Competitive wages

· Room for advancement 

· We run a VERY FAST PACED, HIGH ENERGY, and FUN ENVIRONMENT

COMPENSATION AND SCHEDULING

· $12 an hour plus bonus pay based on performance 

· Monday – Saturday

RESPONSIBILITIES

· Handle all guest inquiries with a focus on 100% guest satisfaction

· Work in close proximity with other Sales BDC agents in a team-based environment

· Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit

· Answer questions and inquiries from guests, and provide general or related vehicle sales information with a friendly manner

· Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts

· Participate in departmental and dealership meetings; other duties as assigned by management

Requirements

QUALIFICATIONS

· Exceptional Oral and Written communication skills

· Must be comfortable in a high paced, competitive environment

· Must be able to pass a background check

· Must have a high school diploma

· Customer service skills a must