Sales BDC Representative

Our dealership is looking for a Sales BDC Representative to be the voice of our brand and the first point of contact for our valued customers. We are seeking a motivated, customer-focused individual with a passion for the automotive industry.  If you thrive in a fast-paced environment and love helping people, we want to hear from you!

What You’ll Do:

• Handle inbound and outbound calls, emails, and texts to schedule appointments and follow up with leads.


• Engage with potential customers to understand their needs and guide them through the sales process.


• Maintain accurate records of customer interactions in our CRM system.


• Collaborate with the sales team to ensure a seamless customer experience.


• Meet and exceed performance goals related to lead conversion and appointment setting.

What We’re Looking For:

• Excellent communication and interpersonal skills.


• Strong organizational and time-management abilities.


• Previous experience in a BDC, call center, or customer service role preferred.


• Automotive industry experience is a plus, but not required.


• Tech-savvy with the ability to learn new systems quickly.

Benefits:

• Competitive hourly pay + performance bonuses.


• Health, dental, and vision insurance.


• Paid time off and holidays.


• Opportunities for growth and advancement.


• Supportive team environment and ongoing training.