Description
Building a great career never tasted so good!
We are currently seeking a qualified individual for the Administrative Assistant position, joining our Northeast Philadelphia, Sales team!
- SCHEDULE: Monday-Friday approximately 40 hours a week
- HOURS: Approximately 8:00am- 4:30 pm
- BENEFITS: This position is full-time benefit eligible, elective benefits include:
- Medical, dental, hearing and vision insurance.
- Opportunity to contribute to a 401k, company profit sharing.
- Paid vacation, holiday and sick time.
- Paid Employee referral program.
Job Summary:
This position is responsible to provide administrative support to the DSD sales management team and the sales team members, freeing sales personnel to focus on selling activities and achieving sales objectives.
Primary Job Duties & Responsibilities:
Sales & Administrative Support
- Pulls and compiles sales reports from sales database. Conducts basic analysis and tracking for incentives, sales initiatives, and sales objectives and communicates results with sales management and sales team members. Creates, reviews and/or makes edits to presentations.
- Maintains, tracks and/or manages the following personnel and administrative processes: payroll, vacations & personal/sick time usage, status changes, truck and vehicle fuel usage and other processes as necessary. Reviews with branch manager.
- Troubleshoots and provide maintenance support to sales team members for computer, handheld and printer needs. Escalates to IT help desk when necessary.
- Ensures management and sales team members have necessary administrative resources to complete job functions. Takes an active participative role in projects designed to improve administrative processes.
- Assists with and/or is main point of contact for verification of end of day paperwork and invoices for sales team members.
Customer Service (Internal & External)
- Executes top-notch listening skills to build meaningful relationships with customers and corporate functions to understand issues to troubleshoot, resolve or respond within in timely manner. Manages difficult or emotional customer situations, leveraging relationships and knows when to escalate.
- Receives and interprets customer call-in orders; informs customers of new and existing product lines for their accounts; relays to appropriate sales team member.
- Acts as liaison for branch needs with corporate functions. Considers and communicates with management employee feedback when evaluating and recommending improvements to procedures that increase efficiency of department and operations.
- Collaborates with branch manager to determine and provide on-going information flow within and between management and sales team members, ensuring they are kept informed of decisions, up-coming events, policies, changes, etc.
- Collaborates with warehouse manager and acts as initial point of contact for company donation program.
Recruitment Coordination
- Work with branch manager, warehouse manager, and HR recruiting team and prospective candidates to align calendars, create interview schedules, coordinate interviews, send calendar invites, and provide directions to branch location. Meet and greet candidates and escort to interviews.
- Provides support to branch manager, warehouse manager, and HR recruiting team with timely responses to applicants that apply via the ATS; screens resumes to determine qualified candidates; schedules and may conduct telephone interviews.
- Advise candidates of tasks to complete in the ATS. Ensures these steps are completed and communicates with branch manager and HR recruiting team on the status. Initiates reference checks and pre-employment background checks.
- Provides new employee on boarding and training support.
Other Duties & Responsibilities:
- May train and provide coaching to other administrative office staff members. May guide day-to-day activities or resolves issues from less experienced staff.
In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, preserve confidentially of all business information and data, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform other related duties, special projects and functions as required from time to time.
Benefit (Details):
Herr’s is proud to offer a variety of quality benefits and wellness programs where we have been recognized as a 5-time Well Workplace Award winner in the area! Elective benefits include medical, dental, vision and hearing insurance; long term disability, life insurance, accident, hospital and critical illness indemnity plans, and legal plans. The company also provides opportunities to contribute to a 401k, company profit sharing, vacation, sick and holiday pay; EAP services, and tuition reimbursement. Benefits start the first of the month following 30 days of service (unless otherwise noted in plan description).
Key Responsibilities
Any questions about this position or any others, please contact the Human Resources department at 610-932-6500 or
[email protected]Herr Foods Inc. is a drug-free workplace and an equal opportunity employer M/F/Veterans/Disabilities
Salary :
No CV Required
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