Sales Brand Ambassador - Porsche Henderson

Job Title: Automotive Salesperson

Summary

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential Duties

·         Sells and delivers a minimum number of vehicles per month.

·         Writes complete sales orders and processes paperwork in accordance with dealership policies.

·         Utilizes dealership sales control and follow-up systems.

·         Attends product and sales training courses as requested by sales manager.

·         Keeps up-to-date on new products and services within the industry.

·         Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

·         Maintains a prospect development system.

• Conducts business in an ethical and professional manner.


• Satisfies the transportation needs of vehicle purchasers.


• Approach, greet and offers assistance or direction to any guest who enters the dealership showroom or sales lot.


• Assists guests in selecting a vehicle by asking questions and listening carefully to their responses.


• Explains fully product performance, application, and benefits to prospects.


• Describes all optional equipment available for guests purchase.


• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from the guest prior to test drive.


• Exhibits a high level of commitment to the guest's experience.


• Knows and understands the federal, state, and local laws which govern retail automobile sales.


• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.


• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.


• Knows and understands equity and values, and is able to explain depreciation to the guest.


• Ensures that the sales manager has an opportunity to meet each customer.


• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).


• Prepares sold vehicles for guest delivery prior to guests arrival.


• Delivers vehicles to guests, ensuring that the guest understands the vehicle's operating features, warranty, and paperwork.


• Introduces guests to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.


• Schedules first service appointment.


• Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.


• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.


• Attends sales meetings.


• Maintains a professional appearance.


• Other tasks as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

•        Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills

•        Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Reasoning Ability

•        Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

·         State Sales License

·         Valid Driver's License