Sales Business Administrator

Company : Galco Industrial Electronics

Job Type : Full Time

Madison Heights, Mi

Number of Applicants

000+

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Job Description - Sales Business Administrator

Job Title: Sales Business Administrator
Purpose
The Sales Business Administrator supports the sales and customer service teams by managing key administrative and operational tasks that drive efficiency, accuracy, and customer satisfaction. This role plays a critical part in maintaining internal systems, supporting sales activities, and ensuring a seamless customer experience.

Primary Responsibilities
Sales & Administrative Support

Support the sales team with day-to-day administrative tasks, including quote and order processing
Review quotes and orders for accuracy and completeness prior to submission or approval
Maintain accurate and up-to-date customer records, pipelines, and sales data
Assist in lead generation activities, including researching potential clients, vertical markets, and revenue opportunities

Customer Account & Onboarding Support

Complete customer onboarding paperwork, forms, and contract documentation
Set up and maintain customer portals and account access
Assist with customer and supplier surveys, as well as internal customer experience initiatives
Respond to or help route customer inquiries to ensure timely resolution and strong service

Systems & Data Management

Manage and maintain ERP system updates and data accuracy
Assist with testing ERP changes prior to implementation
Work with large data sets, including list segmentation and reporting (strong Excel skills required)
Identify and flag data or process inconsistencies

Reporting & Coordination

Prepare sales reports, presentations, and support materials for Sales Management and Outside Sales
Coordinate quarterly business reviews and supplier sales meetings, including preparation of materials
Collaborate with Sales, Suppliers, Marketing, and Operations to support campaigns and initiatives
Assist in building and maintaining competitive landscape insights (local market, key players, etc.)

Customer Experience

Provide high-quality customer support by assisting with inquiries, issue resolution, and follow-up
Support internal customer experience programs, including loyalty and feedback initiatives

Skills & Qualifications

Associate degree or equivalent work experience
3–5 years of experience in an administrative, sales support, or customer service role
Strong Excel skills and experience working with large data sets (required)
Experience with ERP/CRM systems and data management
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Comfortable collaborating across multiple teams

Original job Sales Business Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Sales Business Administrator

Job Description - Sales Business Administrator

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