Sales/ Community Relations Counselor

Are you a dynamic sales professional with a heart for senior living? Join our team as a Sales & Community Relations Counselor, where your role is pivotal in achieving and maintaining 100% occupancy through strategic leasing, relationship-building, and community outreach. You’ll work closely with a sales partner, engage in referral sources, and cultivate meaningful connections with prospective residents and their families. If you're passionate about making a difference and thrive in a collaborative, mission-driven environment, we want to hear from you!

Benefits

• 401K with 4% safe harbor match


• Generous PTO with rollover


• Holiday Pay + Floating Holiday


• PTO Cashout Option


• Healthcare coverage options


• Employee Assistance Program


• Paycheck Advances


• Financial Hardship Support


• Compassionate Leave


• Perks at Work – Discounted pricing on everyday purchases

Location: Village of River Oaks

Salary: $60,00/yr. - $65,000/yr.

Key Responsibilities

• Conduct engaging tours for prospective residents and families


• Promptly follow up on all leads and inquiries


• Maintain accurate and current data in the CRM system


• Utilize Traci Bild or Sherpa sales methodology tools


• Prepare lease signing documentation for the Executive Director


• Represent the community at internal and external marketing events


• Collaborate with internal departments to enhance the sales experience


• Coordinate logistics for special events and Director’s Specials


• Participate in Manager on Duty (MOD) rotation


• Uphold company policies, professional standards, and legal compliance


• Serve on the emergency response team


• Maintain professional appearance and hygiene


• Conduct home visits and personalized follow-ups with prospects


• Manage outreach referral budget and expenditures


• Develop and nurture business-to-business relationships


• Partner with high-profile community groups to generate leads


• Submit weekly activity and performance reports


• Enter and track all leads and referral sources in CRM


• Attend professional networking events


• Perform other duties and special projects as assigned

Qualifications

• Associate degree in sales, marketing, business, or related field required; Bachelor’s degree preferred


• Minimum 2 years of sales experience in senior living or multi-family residential environments


• Proven success in occupancy-driven sales roles


• Proficiency in Microsoft Office Suite; experience with Yardi and Enquire is a plus


• Strong relationship-building and hospitality skills


• Excellent written and verbal communication in English


• Flexible schedule including evenings, weekends, and holidays


• Reliable transportation for work, events, and home visits


• Ability to adapt to changing priorities and maintain professionalism


• Pre-employment background check and drug screening required

EOE/M/F/D/V