Sales Consultant - Foodservice Industry

Join Our Growing Legacy! We are a 5th generation, family-owned family of companies with a rich history in Kansas City and a strong commitment to quality, service, and innovation. As we continue to expand, we’re seeking an experienced Foodservice Sales Consultant to join our Sales team.

Scavuzzo's Foodservice offers a generous benefits package to full time employees with PTO accruing immediately, insured benefits effective the first of the month following 30 days of employment and 401k with company match after 90 days.

Scavuzzo's offers full-time employees a variety of great benefits including:

• Paid Time Off
• Company-paid Holidays
• Medical - Company pays a very generous portion
• Dental - Company pays half
• Vision
• Short Term Disability
• 401k with employer match
• Company-paid Life insurance
• Company-paid Long term Disability Insurance
• Other ancillary coverage offered

WE HAVE AN IMMEDIATE NEED FOR AN EXPERIENCED FOODSERVICE SALES CONSULTANT!

Overview

The Sales Consultant role reports to the Director of Local Sales. The Sales Consultant will be responsible for promoting and selling food products and services to various clients, such as restaurants, on behalf of Scavuzzo’s Foodservice. Their primary role is to generate sales, build relationships with customers, and ensure customer satisfaction.

Essential Functions & Responsibilities

• Sales and business development: Sales Consultants are responsible for identifying potential customers and actively seeking new business opportunities. Promoting and selling products and/or related services through suggestive sales techniques to meet and surpass profitability goals.
• Product Promotion: Responsible for promoting food products and services to potential customers. This involves conducting product demonstrations, providing samples, explaining features and benefits, and highlighting competitive advantages.
• Customer Relationship Management: Sales Consultants build and maintain strong relationships with existing customers. They provide personalized customer service, address customer inquiries and concerns, and act as a liaison between the customer and the company. They strive to ensure customer satisfaction and retention.
• Market Analysis and Research: Sales Consultants stay updated on industry trends, market conditions, and competitor activities. They gather market intelligence, conduct research on customer preferences, and analyze data to identify opportunities for product improvement or development. They also provide feedback to the company & management regarding customer needs and market demands.
• Order Processing and Logistics: Food Service Consultants handle the ordering process, including receiving and processing orders, coordinating with the internal teams to fulfill customer requirements, and ensuring timely delivery of products. They may also assist with inventory management and forecasting to optimize supply and demand. Responsible for relaying appropriate information to customers to enhance the company's image.
• Training and Education: Some Food Service Representatives provide training and educational sessions to customers on product usage, food preparation techniques, and menu development. They may conduct workshops or demonstrations to educate customers on the features and benefits of specific food products.
• Receives and resolves customer complaints and problems within a timely manner.
• Responsible for providing basic delivery assistance to customers as needed via call order process.
• Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate workday.
• Other duties as assigned.

Behavioral Competencies:

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focused: Building strong customer relationships and delivering customer-centric solutions. 
• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

Technical Competencies:

• Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Placement Criteria

• Minimum of a bachelor’s degree in business administration, communication, English, or equivalent, or at least 1 year of experience in the field or in a related area, or suitable combination of education and relevant experience preferred.
• Analytical with strong attention to detail.
• Problem solver with the ability to implement process improvement.
• Strong critical thinking skills.
• Knowledge of sales within the foodservice distribution industry.
• Ability to effectively manage negotiations and customer relations.
• Strong verbal and written communication and presentation skills.
• Ability to quickly build rapport with internal and external partners.
• Strong organizational and time management skills with the ability to handle shifting priorities and demands.
• Demonstrated ability to collaborate in a team environment.
• All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Their written and verbal communication skills should be concise and effective, they should aspire to excellence in both work and customer service, they should show courtesy to all they encounter while representing the Company. They are also expected to maintain an air of professionalism in their interpersonal relationships and personal grooming, exercise confidentiality concerning the affairs of the business, exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others, and openly and actively participates in the direction of our Company. Scavuzzo’s views each of these traits as performance indicators, and employee appraisals reflect each of these attributes as an element of performance upon which employees are rated.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, drive, talk, see or hear. The employee is occasionally required to reach with hands and arms and stoop or kneel. The employee must occasionally lift and/or move up to 80 pounds.