Sales Coordinator

Job Summary

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)


• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)


• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)


• Assists prospective residents by checking the status of Sun Homes inventory (Essential)


• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)


• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner


• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials


• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval


• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager


• Ensures office supplies are sufficiently stocked and prepares supply orders as needed


• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary


• Assists with planning and coordinating resident relations events and activities within the community


• Maintains records and files in accordance with the Operations Manual


• Completes new move-in incentive requests for non-Sun Homes deals


• Other duties as assigned

Requirements

• High School Diploma or GED (Required)


• 1 year in in a sales coordinator or in another administrative position (Required)


• Strong customer service skills


• Good problem-solving skills


• Excellent verbal and written communication skills


• Professional appearance


• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner


• Must have a valid driver's license