Sales Coordinator / Lead Development Specialist

Sales Coordinator / Lead Development Specialist

Location: Black Mountain, NC (In Person)

At Semper Fi Custom Remodeling, we believe exceptional projects start with exceptional client experiences. We're looking for a highly motivated, relationship-focused professional to join our Project Development Team and help guide homeowners from their first inquiry through project development.

This role combines lead generation, client engagement, sales support, and project coordination. As one of the first points of contact for prospective clients, you’ll help set the tone for their experience with us. We’re looking for someone with a positive, upbeat personality who genuinely enjoys meeting new people, building relationships, and making others feel welcome and confident from the very first conversation.

You’ll play a critical role in creating new opportunities, nurturing prospective clients, supporting our Project Development Managers, and keeping projects moving smoothly through the pipeline. This position is ideal for someone who is outgoing, relationship-driven, organized, and energized by turning conversations into opportunities.

What You'll Do

Lead Generation & Business Development

-Follow up with inbound leads and inquiries.

-Qualify prospective clients and projects through phone, email, and in-person conversations.

-Build and maintain relationships with referral partners, past clients, and community connections.

-Support networking events, trade shows, open houses, and community outreach efforts.

-Identify opportunities to generate new leads and strengthen the sales pipeline.

-Help ensure prospective clients move efficiently through the project development process.

Client Experience & Sales Support

-Serve as a primary point of contact during the project development phase.

-Create a professional, welcoming, and responsive experience for prospective clients.

-Coordinate communication between homeowners and the Project Development Team.

-Schedule appointments, consultations, Matterport scans, and project development meetings.

-Helps prep and support the Project Development Managers with some of their daily tasks.

Pipeline & Process Management

-Maintain accurate records within JobTread, HubSpot, and internal systems.

-Track lead activity, project status, follow-up schedules, and sales metrics.

-Organize project documentation and ensure information remains current and accessible.

-Help keep the team focused on priorities, deadlines, and next steps.

-Identify process improvements that enhance efficiency and client satisfaction.

Matterport & Project Support

-Conduct Matterport (3D imaging) scans at client homes when needed.

-Gather project information and documentation required for estimating and project planning.

-Assist Project Development Managers with administrative and coordination activities.

What Makes Someone Successful in This Role

This role is a strong fit for someone who naturally:

Creates momentum

Follows up consistently, communicates confidently, and helps prospects take the next step.

Supports others

Enjoys helping people, builds trust quickly, and guides clients through important decisions.

Follows through

Stays organized and ensures details, commitments, and opportunities do not fall through the cracks.

If you're naturally outgoing, enjoy building meaningful relationships, find energy in meeting new people, creating opportunities, and helping clients achieve their goals, you'll thrive in this role.

Qualifications

-Strong communication and relationship-building skills.

-Sales, customer service, recruiting, account management, or business development experience preferred.

-Highly organized with the ability to manage multiple priorities.

-Comfortable making phone calls, conducting follow-up, and building rapport.

-Experience with HubSpot, Jobtread, Microsoft Office, and Outlook.

-Construction, remodeling, real estate, or home services experience is a plus.

-Valid driver's license and reliable transportation.

Competitive compensation with performance-based earning potential.

During the first 90 days, this position will be compensated with a base salary while learning our systems, processes, services, and client experience standards. This onboarding period is designed to provide the training, support, and resources needed to build a strong foundation for success.

Following the onboarding period, compensation will transition to a hybrid structure that combines a base salary with performance-based incentives. Additional earnings may be tied to key metrics such as qualified appointments, client conversions, signed projects, lead generation performance, and overall contribution to business development goals.

This role is ideal for individuals who are motivated by results, enjoy building relationships, and want the opportunity to directly influence their earning potential through their contributions to company growth.

Why Join Semper Fi?

-Join a respected, growing remodeling company committed to craftsmanship, integrity, and exceptional client experiences.

-Build meaningful homeowner relationships and directly contribute to company growth.

-Thrive in a positive, collaborative environment with opportunities for career development.

-Receive health insurance, PTO, sick leave, paid holidays, and 401(k) matching.

If you're energized by building relationships, creating opportunities, and helping clients move from idea to reality, we'd love to hear from you.

Semper Fi Custom Remodeling is an equal opportunity employer. We don't discriminate based on race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.