Sales Counselor

Location: The Village on Morehead

Essential Duties and Responsibilities:

• Conduct tours for prospective residents and their families.


• Follow-up promptly on leads from all sources.


• Ensure the Customer Relationship Management database contains the most up-to-date information.


• Provide Executive Director with documents and information necessary to complete lease signing appointments.


• Participate in marketing events internally and externally.


• Attend and assist with Director’s Specials.


• Partner with internal resources to ensure all areas support the sales and marketing process, including First Impressions and Dining experiences.


• Coordinate with internal resources including plant operations, life enrichment, and dining services to achieve success and satisfaction from event attendees.


• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.


• Available to meet with prospective residents during normal operating hours, evenings, and weekends as needed.


• Serve as a member of the community’s emergency response team.


• Maintain a professional appearance and good personal hygiene per company policies.


• Perform other duties as assigned.

Minimum Qualifications

• Associate degree in sales and marketing, business, or related field required. Bachelor’s degree preferred.


• Minimum two years’ experience with sales management in senior or multi-family residential living or hospitality sales with a proven record of sales growth.


• Demonstrated success in sales of senior living or other multi-unit environments.


• Ability to maintain customer relationship systems and use data to meet budgeted occupancy goals.


• Working knowledge of computer programs including Microsoft PowerPoint, Word, Excel, Outlook, Yardi, and Sherpa/Aline a plus.


• Excellent English written and verbal communication skills.


• Organizational and time management skills.


• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.


• Flexible in hours, shifts, and days available to work.


• Excellent hospitality skills.


• Pre-employment background check and drug screen required.

 EOE/M/F/D/V