Sales Development Representative

About Assembled

Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology.

The Role

As a Sales Development Representative (SDR), your primary role will be to enhance our outbound sales strategy and generate high-quality sales leads. You'll develop expertise in our product offerings and use that knowledge to provide valuable insights to potential clients. Generating Pipeline will be your core responsibility.

Joining as a founding team member, we are seeking an individual who embodies an entrepreneurial spirit and is enthusiastic about contributing to our company's growth. You will report to our SDR Manager.

This is a hybrid role, expected to be in our San Francisco office on Mondays and Thursdays.

Responsibilities

• Increase pipeline through booking meetings with outbound leads

• Hit daily and monthly outbound goals for cold calls and email outreach, balancing personalization at scale

• Develop and execute strategies to penetrate target accounts, including identifying key stakeholders and crafting outbound campaigns

• Be the first point of contact for new business prospects and determine the next steps for each lead

• Conduct market research to identify new leads

• Partner with Account Executives, Marketing and other stakeholders on outbound strategies and lead generating efforts

About You

• Strong communication skills, both written and oral

• An interest in technology and a desire to kick-off a career in tech sales

• A team player, who is also a self-starter (we’re on a hybrid schedule in-office)

• A strong work ethic, competitive spirit, and eagerness to grow

• Demonstrated ability working with ambiguous problems

• 0-2+ years' experience working in a customer facing role - we’re open to candidates new to the workforce!

Our U.S. benefits

• Generous medical, dental, and vision benefits 

• Paid company holidays, sick time, and unlimited time off

• Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting

• Paid parental leave 

• Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices

• 401(k) plan enrollment