Sales Development Representative

Builder Growth & QA (SDR)

Location: On-site, San Francisco / Santa Clara
(Minimum 2 days/week in Santa Clara until SF office opens in Q3; occasional travel thereafter)

About You

• Sales Tools Pro: Proficient with Clay, Apollo, Smartleads, Instantly.ai, Gong, Fireflies, and similar tools.
• Detail-Oriented: Thorough in documenting product issues and customer feedback.
• Product-Savvy: Naturally curious, proactive in testing features, and quick to spot bugs or gaps.
• Customer-Focused: Committed to improving user experience through actionable insights.
• Clear Communicator: Skilled at explaining issues and collaborating across Product, Engineering, and Customer Success.
• Problem Solver: Resourceful in troubleshooting and suggesting improvements.
• Growth-Minded: Persistent and strategic in identifying and engaging new prospects.

What You'll Do

• Test & QA: Identify, document, and report product bugs and usability issues.
• Gather Feedback: Engage customers to understand pain points and relay insights to internal teams.
• Collaborate: Partner with Product and Engineering to prioritize fixes and enhancements.
• Document: Maintain organized QA logs and communicate findings effectively.
• Outbound Prospecting: Drive cold outreach via email, phone, and LinkedIn to generate qualified leads.
• Qualify Leads: Assess fit, book meetings, and support sales pipeline growth.
• Market Research: Continuously refine outreach through company and persona research.

What Were Looking For

• 1-3 years in SDR, QA, customer support, or similar roles (B2B SaaS preferred).
• Experience with outbound prospecting and sales software is a BIG plus (CRM, enrichment, engagement, etc.).

• Strong written and verbal communication skills.

• Customer-first mindset with attention to product detail.

• Comfortable in a fast-paced, startup environment.
  

Compensation: $80K-$130K OTE DOE + equity and comprehensive benefits