Sales Development Representative

Company : Can/am Technologies

Job Description - Sales Development Representative

About Can/Am Technologies
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta and Denver Colorado.
We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:

Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
Challenge reality | honestly aspiring to improve with forward-focused ambition
Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
Spark | igniting joyful experiences and innovative solutions with passion and energy
Pay it forward | creating lasting value by investing generously in our people, platforms and community

Position Summary
Can/Am is looking for a dedicated and driven Account Executive with at least 2+ years of sales experience to pioneer our expansion into smaller government entities across North America.
Can/Am is embarking on strategic growth into the lower market segment—serving sheriff's departments, small health departments, municipal courts, and similar government organizations with a streamlined Teller solution. You will be a key player in establishing Can/Am's presence in this underserved market, generating annual recurring revenue while helping define the sales approach that will scale this business line, working alongside a committed group of professionals.
In addition, you'll conduct outreach, manage the full sales cycle, deliver product demonstrations, implement the Teller product, and collaborate with our product and implementation teams to refine our Teller Package based on client feedback. You will report to the VP of Sales.

Qualifications

2-4 years of experience in sales, preferably with SaaS or software solutions within local government
Proven track record of success with cold outreach and prospecting
Working knowledge of CRM’s for pipeline management and activity tracking
Understanding of government procurement processes, budget cycles, and organizational structures
Demonstrated empathy and ability to understand the unique challenges of smaller government entities
Technical aptitude with ability to learn software configuration and implementation
Experience with client onboarding, training, or implementation (preferred)
Strong project management skills with ability to manage multiple concurrent implementations
Patience and teaching ability for training government staff on new systems
Experience managing full sales cycles from prospecting through contract signing
Strong presentation and demonstration skills
Excellent written and verbal communication skills
Self-motivated with the ability to work independently across North America
Detail-oriented with strong organizational and time management skills
40% travel expectations

Key Goals and Success Criteria

The candidate should be a fast learner with an aptitude for understanding and maintaining complex systems.
Conduct proactive outreach (calls, emails, networking) to identify and qualify lower market government prospects across North America
Manage full sales cycle from initial contact through contract signing, targeting 120-day or less sales cycles
Deliver compelling product demonstrations that showcase the value of Can/Am's streamlined Teller solution to government decision-makers
Navigate government procurement processes, budget cycles, and decision-making hierarchies
Collaborate with sales, product and implementation teams to refine the Teller Package offering based on market feedback
Maintain accurate pipeline management and forecasting in CRM
Conduct on-site and remote training sessions for government staff
Provide initial post-implementation support and troubleshooting
Balance prospecting and sales activities with implementation project management
Achieve 85% or higher client satisfaction on post-implementation surveys

What you will receive

A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team
A competitive pay scale (Starting base salary of $60,000)
- OTE: 1^st year - $70,530
- OTE: 2^nd year - $100,500
Commission structure
Generous benefits
The opportunity to make a real difference in the lives of our clients

If you are qualified for this position and have a passion for providing value through effective sales we would love to hear from you!

EOE Statement
Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.
Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact [email protected] and let us know the nature of your request and your contact information.

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Sales Development Representative

Job Description - Sales Development Representative

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