Sales Development Representative (Partners + Merchant Direct)

About the Role

We are looking for a high -energy, highly organized Sales Development Representative (SDR) to help expand our partner ecosystem and support direct merchant acquisition. This role sits at the front line of revenue growth — building relationships with referral partners, identifying qualified merchant opportunities, and creating pipeline for the Sales team.

This is a high -visibility role where your work directly impacts revenue, partnerships, and market expansion.

What You’ll Do

Partner Development

• Engage inbound and outbound partner leads (ISVs, platforms, consultants, agencies, referral partners)
  

• Maintain consistent communication cadence with active partners
  

• Educate partners on product capabilities, onboarding process, and ideal customer profile
  

• Identify partner -sourced merchant opportunities and move them into the pipeline
  

• Track partner activity and performance inside CRM
  

Merchant Prospecting & Qualification

• Prospect merchants through outbound channels (email, LinkedIn, events, industry lists, partner referrals)
  

• Conduct discovery calls to understand:
  

  • Business model
    

  • Payments needs
    

  • Compliance and regulatory complexity
    

  • Volume potential and growth profile
    

• Qualify opportunities and transition to Account Executives or Sales leadership
  

• Support early deal coordination with onboarding, underwriting, and compliance teams
  

Pipeline & CRM Management

• Maintain clean CRM records (activities, notes, next steps, deal progression)
  

• Track outreach metrics and conversion performance
  

• Support reporting on lead sources, partner activity, and pipeline contribution
  

Cross -Functional Collaboration

• Work closely with Sales, Partnerships, Marketing, and Onboarding
  

• Provide feedback on market trends, objections, and competitive intelligence
  

• Support event follow -up and campaign outreach
  

Requirements

Who You Are

Core Traits

• Curious and coachable
  

• Comfortable in a fast -moving startup environment
  

• Highly organized and process -driven
  

• Strong communicator (written + verbal)
  

• Resilient and consistent with outreach
  

Experience

• 1–3 years in Sales, SDR, Partnerships, or Customer -Facing roles (preferred but not required)
  

• Experience in fintech, payments, SaaS, or regulated industries is a plus
  

• Experience working with partners or referral channels is a plus
  

• Experience using CRM tools (Zoho, Salesforce, HubSpot, etc.)
  

What Success Looks Like (First 90 Days)

30 Days

• Complete product and industry training
  

• Begin outbound and partner outreach
  

• Run discovery calls with supervision
  

60 Days

• Independently qualify partner and merchant opportunities
  

• Consistently hit outreach and meeting targets
  

• Contribute qualified pipeline
  

90 Days

• Fully own partner + merchant qualification workflows
  

• Consistently generate qualified opportunities
  

• Become a trusted front -line voice of the company
  

Key Metrics

• Qualified Opportunities Created
  

• Partner Activation & Engagement
  

• Meetings Booked
  

• Pipeline Contribution
  

• CRM Data Hygiene & Activity Completion
  

Why This Role Matters

This role is critical to expanding our partner ecosystem and accelerating merchant adoption. You help ensure the right businesses enter the pipeline — improving close rates, onboarding success, and long -term customer quality.

Benefits

Compensation Structure (Example — Adjustable)

• Base Salary + Variable Commission
  

• Commission tied to:
  

  • Qualified opportunities created
    

  • Partner -sourced pipeline
    

  • Revenue contribution (optional depending on structure)