Sales Development Representative

Position Summary

Phoenix International Freight Services is seeking a motivated, career‑driven Sales Development Representative (BDR) to support and grow our U.S. sales organization. This inside sales role is intentionally designed as a development pathway into an Outside Sales position, offering hands‑on experience in prospecting, client engagement, and solution development within the global logistics and freight forwarding industry.

The ideal candidate is proactive, highly organized, and eager to build a long‑term career in sales. This role provides strong exposure to pricing, operations, and customer strategy while rewarding performance and progression.

Key Responsibilities

Sales Prospecting & Pipeline Development

• Generate new business opportunities through consistent outbound cold calling, email outreach, and strategic follow‑ups


• Qualify inbound and outbound leads and schedule meetings for Outside Sales representatives


• Maintain accurate and up‑to‑date activity, contact, and pipeline information in Pipedrive CRM


• Meet or exceed activity and qualified meeting targets

Client Engagement & Sales Support

• Develop a working knowledge of Phoenix's service offerings, including air and ocean freight, warehousing, distribution, and technology solutions


• Support client communications and follow‑ups to advance opportunities through the sales pipeline


• Assist in preparing sales presentations, proposals, and customer‑specific solution overviews

Pricing, Bids & RFQs

• Collaborate with operations and pricing teams to support competitive bids and RFQs


• Gather and organize required shipment, lane, and volume data for accurate quoting


• Learn cost structures, margin drivers, and pricing strategies within freight forwarding

Cross‑Functional Collaboration

• Work closely with branch offices, operations teams, and international partners


• Facilitate internal communication to ensure alignment and smooth handoff of opportunities


• Support sales initiatives across regions and service lines

Professional Development & Career Growth

• Participate in sales and industry training to continuously build product and market expertise


• Shadow Outside Sales representatives on client calls and meetings when applicable


• Progress toward managing opportunities and developing a personal book of business

Qualifications

• Bachelor's degree preferred (Business, Supply Chain, Sales, or related field)


• 0–3 years of experience in sales, customer service, logistics, or a related role


• Strong verbal, written, and interpersonal communication skills


• Highly organized with strong attention to detail and time management skills


• Self‑motivated, goal‑oriented, and comfortable with outbound prospecting


• Proficiency in Microsoft Office; CRM experience is a plus