About Smart Bar USA
Smart Bar USA is a leading innovator in automated beverage service. Our flagship product, Smartender®, empowers high-volume hospitality venues—casinos, stadiums, hotels, cruise lines, theaters, and more—to modernize drink operations with automation, speed, and precision.
By streamlining drink service, we help operators increase throughput, cut labor costs, and improve consistency. As we expand nationwide, we’re looking for driven individuals to help reshape the hospitality industry.
Position Overview
As an SDR, you’ll play a key role in generating and qualifying new business opportunities across core verticals. Your job: identify high-potential prospects, start strategic conversations, and set meetings with our Account Executives (AEs).
This is your chance to join a fast-growing sales team with strong product-market fit, engaged leadership, and a mission to solve major industry bottlenecks through technology.
Key Responsibilities
- Research and prospect into key accounts across core segments (entertainment venues, bars, restaurants, theaters, family entertainment centers, etc.)
- Execute structured 14-day outbound cadences (email, phone, video, follow-up)
- Use strategic discovery (NEPQ-style) to qualify prospects and identify pain points
- Schedule qualified meetings and ensure smooth handoffs to AEs
- Keep accurate records in our CRM (Zoho), including notes, statuses, and next steps
- Share feedback with sales and marketing on campaign performance
- Support follow-up from trade shows and industry events
Ideal Candidate Profile
- 6 months–2 years in an outbound SDR/BDR/inside sales role (hospitality tech or B2B preferred)
- Skilled at campaign structuring and moving conversations forward
- Comfortable speaking with senior operators (F&B Directors, GMs, Procurement)
- Curious, strategic thinker with strong listening and business insight
- Experience with CRMs (Zoho preferred), Seamless.ai, and engagement tools
- Clear, professional communicator—written and verbal
- Thrives in a fast-paced, performance-driven environment
Compensation & Benefits
- Base salary: $45,000–$55,000 (DOE)
- Monthly/quarterly bonuses on meeting volume and quality (Qualified candidates will have chance to review)
- Holidays, individual health insurance, 401k (non-contributory), life insurance
- Clear path for growth in a scaling organization
Performance Expectations
You will be expected to:
- Schedule 12–15 qualified meetings per month with prospects who align with our Ideal Customer Profile (ICP)
- Maintain an AE acceptance rate of at least 70% for meetings you set
- Drive early-stage opportunities forward, with a portion of your meetings advancing to proposal stage
- Execute structured multi-step outreach cadences, balancing personalized email, phone, video, and final follow-up
- Maintain CRM accuracy, document activity, and contribute to our understanding of prospect behavior and market trends
In the first 90 days, we’ll focus on ramping, building strong messaging habits, and ensuring your outreach leads to meaningful conversations. As your pipeline influence grows, so will your impact and compensation.
Top performers will be considered for advancement into AE or Senior SDR roles, based on performance consistency, pipeline contribution, and collaboration with the sales team.
How to Apply
Attention to detail is essential in this role. Applicants who demonstrate a thoughtful understanding of what slows down high-volume beverage service will stand out.
If you're someone who notices the small things—and can offer one subtle insight into what might limit bar throughput during peak periods—we encourage you to include that in your application via cover letter.
Why Join Smart Bar USA?
We are not selling machines for convenience. We're delivering operational transformation. Every conversation you start helps decision-makers uncover missed revenue, staff strain, and outdated processes. Join a team at the forefront of hospitality automation, supported by leadership that prioritizes training, structure, and your growth.
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