Sales Development Representative (SDR)

Role Overview 
As a Sales Development Representative (SDR), you are the first human connection prospective clients have with Accordant. You’ll engage inbound inquiries, qualify early-stage interest, and schedule discovery conversations that fuel our growth. 

Speed matters, but so does quality. This role blends rapid response with thoughtful discovery to ensure every prospect feels heard, understood, and confident taking the next step. The ideal SDR is curious, organized, and energized by meaningful conversations, not just activity for activity’s sake. 

This role requires strong phone and writing skills, a “speed-to-lead” mindset, and comfort learning business applications in a SaaS or ERP environment. 

Responsibilities 

• Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion. 

• Qualify prospects—confirm fit, timeline, and decision process - then book meetings for Account Executives. 

• Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready. 

• Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs. 

• Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce. 

• Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20 + qualified meetings per month. 

What Success Looks Like 

• Prospects experience timely, professional, and consultative engagement 

• Account Executives receive well-qualified meetings with strong discovery context 

• Inbound leads move efficiently from interest to opportunity 

• You continuously improve conversion rates, discovery quality, and sales readiness 

Skills Required 

• 0–2 years in SaaS/tech sales, customer support, or other client-facing roles. 

• Strong listening skills and concise written and verbal communication. 

• Proven ability to prioritize tasks, follow defined processes, and meet daily metrics. 

• Working knowledge of CRM or marketing-automation platforms (Salesforce preferred). 

• Comfortable learning new technology and articulating business value to prospects. 
   

Nice to Have Experience 

• Background in high-volume inbound, chat-based, or rapid-response sales environments 

• Exposure to ERP, accounting, or financial systems (Sage Intacct, Acumatica, or similar) 

• Experience selling or qualifying buyers in construction or real estate industries 

• Understanding of funnel metrics such as MQL → SQL conversion and pipeline velocity 

• Experience with sales engagement or conversation intelligence tools (Salesloft, Outreach, Gong) 
  
  

Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation

Note: Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.