Sales Development Specialist - (Hybrid)

**Candidates must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa**

Job Summary

We are seeking a candidate with proven travel sales experience and a strong background in sales training. The ideal individual will bring deep travel industry knowledge and the ability to motivate highly performing franchise owners. The Top Producer Sales Development Specialist will collaborate jointly with our Business Development top franchise producer Managers to strengthen relationships with the network’s leading sales advisors. This role focuses on enhancing efficiency, driving engagement, and creating new opportunities for advisor interaction.

Responsibilities

• Collaborates with the team to strengthen relationships with Top Producing franchise owners (Millionaire Club Members & Mega Star levels) and identify opportunities for business development, sales growth and enhanced engagement through ongoing coaching and group sessions.
• Partners with Top Producer Managers to design, coordinate and deliver travel sales training programs and initiatives that empower new and experienced sales professionals to exceed performance goals.
• Engages directly with top producer’s franchise owners to expand interaction, deepen relationships, and uncover new business opportunities.
• Understands individual top producing franchise owner business goals and collaborates with them to create customized marketing strategies and actionable plans that support their growth.
• Works closely with Top Producer Managers to create weekly personalized communication to include email, newsletter, phone, social media etc. to ensure Top Producing Agencies are kept abreast of internal processes, exclusive offers and promotions, marketing updates and sales opportunities.   
• Contributes to the planning and execution of Top Producers group sessions (Let’s Talk, Power Hour, BD Workshops, etc.)
• Works with the Business Development Team and Training Department to ensure that internal intranet content is accurate and updated as needed.
• Serves as a backup to Top Producers Managers for advisor coaching calls, business reviews and group sessions as needed.
• Reviews, recommends and enhances process for welcoming new franchises to top producers.
• In collaboration with team members, participates in the following recognition programs and processes including but not limited to: Top Producers: Popcorn, Birthday List, Top 50, Balloons, Facebook Millionaire Club Members.
• Coordinates with Top Producers Managers for escalations, follow-up and provides viable solutions.
• Stays current on industry trends
• Infuses a positive, overall entrepreneurial spirit to the internal and external customer
• Other related duties as assigned

The items listed above are intended to provide an overview of the essential functions of the job. 

This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.

Competencies

• Strong sales training background
• Relationship building skills and ability to uplift, empower and motivate others to achieve sales goals
• Excellent oral and written communication skills, coupled with problem-solving/customer service skills/marketing knowledge and listening skills
• Strong organizational skills with an ability to multi-task in a team environment
• Excellent writing and presentation skills
• Demonstrate good working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Analytical skills necessary for interpreting data and setting goals relevant to the data
• Project management and decision-making abilities
• Knowledge of social media and email programs (i.e. Facebook, Twitter, Instagram Outlook)

Requirements

• Bachelor's degree preferred
• 5+ years of previous travel industry experience
• Travel advisor/industry product knowledge
• Ability to attend occasional CP events as needed, outside of Home Office
• Occasional Travel as needed
• Occasionally work outside normal business hours and a regular schedule

This is a hybrid role (Remote: Mondays and Fridays, Onsite: Tuesdays, Wednesdays and Thursdays)

Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.