About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking for our First Sales Engineer, a critical early hire who will help shape the future of our AI-powered solutions in the enterprise space. You'll be a key partner to the sales team, helping to drive technical pre-sales engagement, provide in-depth product expertise, and bridge the gap between customer needs and our technology. You’ll work closely with Sales, Product, and Engineering to ensure that our solutions are positioned effectively, align with customer requirements, and drive adoption of Decagon's products.

You may be a good fit if you:

• 5-7 years of customer facing experience in a sales engineering (pre-sales) role

• Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer

• Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value

• Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences.

• Strong interpersonal and teamwork skills.

• Business understanding of GTM sales teams and processes.

Even better if you:

• 1+ years of AI sales engineering experience

• Experience in a high-growth startup environment

Benefits:

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best