Sales Engineer

At Brian Tooley Racing, passion fuels innovation. Founded in 2012, BTR has become a leader in high-performance camshafts, valvetrain systems, and precision-engineered components for modern American pushrod engines. With advanced in-house capabilities—including CNC machining, Spintron testing, and specialized camshaft grinding—BTR designs, tests, and manufactures products trusted by enthusiasts, engine builders, and racers worldwide. If you’re driven by engineering excellence and high-performance innovation, BTR is an exceptional place to grow your career.

Summary

As a Sales Engineer, you will be responsible for engaging with dealers, customers, addressing inquiries, and providing exceptional customer service. Your proactive approach to customer/dealer outreach and your technical proficiency will be key in driving sales and ensuring customer satisfaction. You will be expected to professionally handle internal and customer-related issues, which may involve collaboration with other departments.

1. Customer Engagement

• Initiate and maintain regular contact with dealers and customers to understand their needs and preferences.
• Serve as the primary point of contact for inquiries, providing timely and accurate information about our high-performance auto parts.
• Build and maintain strong relationships with customers, fostering loyalty and trust.

2. Technical Support

• Utilize your technical expertise to address customer questions and concerns about product features, compatibility, and performance.
• Provide guidance and recommendations to customers to help them select the right products for their specific needs.
• Collaborate with team members to resolve complex technical issues and ensure customer satisfaction.

3. Sales Outreach

• Proactively reach out to potential customers/dealers to introduce our products and services, highlighting their unique features and benefits.
• Identify and pursue new sales opportunities within existing customer/dealer accounts.
• Develop and execute sales strategies to achieve sales targets and maximize revenue.

4. Software Utilization

• Utilize Outlook for effective communication, collaboration, and document management.
• Use of Magento for managing customer accounts, processing orders, and tracking sales activities.
• Utilize SAP for order management, inventory tracking, and reporting to ensure efficient operations.

Any other tasks deemed necessary by your supervisor.

Required Skills/Abilities

• Proven experience in sales, preferably in the automotive industry or related field.
• Strong technical aptitude with a deep understanding of high-performance auto parts.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams.
• Proactive attitude with a strong drive to succeed and exceed sales targets.
• Proficiency in Outlook, Magento, and SAP.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.

We are a team-driven company that values strong working relationships, work/life balance, and the enjoyment of the work we do together. You will find a collaborative environment with Friday team breakfasts, quarterly potlucks, and a culture built on respect and support.

Benefits include:

• 401k with company match
• Paid time off (PTO) and sick time
• Medical, dental, and vision insurance
• Employee discount