Sales Engineer

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Title: Pre-Sales Engineer
Location: ENGLAND/UK, VIRTUAL
Are you a pre-sales solution engineer with the agility and the creativity to lead a comprehensive technical solution strategy, while addressing technology issues, assessing customer IT infrastructure and determining the technology needed to insure customer adoption of the proposed solution?
We’re seeking a versatile technical and business oriented pre-sales consultant with experience developing business opportunities, building customer solution mapping, establishing C-level relationships with the customer’s technical leadership and working closely with the customer-facing teams. The primary objectives of this position are to drive increase in market share, revenue growth and increase in customer satisfaction.
As a pre-sales solutions engineer, you will partner with the Account Executive in planning and prioritizing opportunities for utmost productivity and efficiency, while overseeing the Professional Services engagement at the right time with the right resources.
If you have proven experience in

pre-sales/customer-facing/technical

roles with 5+ years in the restaurant industry and exceptional customer-focus and bias for action, we want to talk to you. Aloha POS experience is preferred.
Key Areas of Responsibility include:
Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives, be introduced to key technical stakeholders in each account, and create a solution plan according to initiatives and objectives
Validate software, hardware and services pricing and margins based on the scope of work.
Engage Professional Services in opportunities after forming a clear solution plan.
Monitor and report on market and competitor’s activities
Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Attend and present at customer meetings and internal sessions with other company functions, as necessary.
Influence buyers on product offering new / improved products / innovation within the industry
Focus on upselling while acting as a technical advisor to customers within remit.
Work with and drive the Customer Solution Engineers team (CSE) to ensure the right personnel are aligned for specific product demos and presales discussions.
Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.
BASIC QUALIFICATIONS:
Bachelor’s degree in Computer Science or Engineering preferred
2+ years of experience in

pre-sales/customer-facing/technical

roles
5+ years of experience in Restaurant industry
Previous customer-facing experience selling software, hardware and services.
Working with large restaurant brands as a service provider, software provider or consultant.
Excellent oral, written communication and presentation skills
PREFERRED QUALIFICATIONS:
Self-motivated & self-driven motivated passion for the industry and products
“Make it happen” team player
Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills
Results-orientated with a positive outlook
Clear focus on high quality and business profit
Reliable, tolerant and determined
Adaptable to change in a fast moving environment
Travel up to 50%
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a

@ncrvoyix.com email

domain.”

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