Sales Engineer Manager, Southcentral

As the Systems Engineering Manager, you will lead the technical direction of your Systems Engineering team. In collaboration with the Sales Area Director, you and your team will foster relationships with clients to aid in identifying and preventing sophisticated cyber threats and breaches. Our clients rely on your advice on which applications to implement from our platform.

Your expertise and mentorship will ensure your team of SEs stays ahead of emerging cyber threats and maintains a cutting-edge approach to prevention.

We seek a leader to develop our presales teams by providing training and technical support as a product expert. You will also relay feedback to the product management team regarding new feature requests and product enhancements based on insights gained from your customers. Working with sales account managers, your team will replace competitor technologies and expand market share within your key accounts, ultimately giving clients peace of mind by securing their digital transactions with our products.

Responsibilities

• Recruit, train, and mentor systems engineers within the territory, ensuring team members are engaged and successful in their careers.


• Establish and maintain relationships with customers to solidify reference accounts and assist account teams in developing plans to drive more business.


• Support the field SE team with complex evaluations, proof-of-value exercises, troubleshooting, and challenges encountered in client environments.


• Deliver highly technical, strategic content to external audiences to educate and empower our clients, partners, and employees.


• Develop relationships with channel partners and their technical teams to ensure they are properly trained and capable of supporting our installations.


• Serve as an escalation point for technical issues arising pre-sales and post-sales.


• Lead discussions on industry trends and emerging changes in the security landscape that customers need to plan for.


• Provide design consultation and best practice mentorship during the 'pre-sales' process for strategic opportunities, focusing on rollout, implementation, and policy conversion.


• Offer onboarding, training, and mentoring to new and established team members to maintain high technical proficiency and independence.


• Influence the sales process by partnering with clients and prospective clients to implement best practices in their digital environments.


• Assist in defining the periodic SE training curriculum.


• Support the Channel team in ensuring Partner SEs are trained and capable of supporting Cato Networks' evaluation installations.


• Collaborate with Product Management, Technical Marketing, and R&D to develop requirements and product features for large customers and provide feedback from customers.

Requirements

• Proven experience as a presales Systems Engineering Manager leading a team of skilled technical professionals.


• In-depth knowledge of security product market trends and awareness of our roadmap and technology development efforts.


• Willingness to engage with customers alongside your account teams.


• Demonstrated leadership experience in a relevant discipline.


• General business management skills.


• Passion for continuous learning in the technology fields relevant to Cato Networks.


• Collaboration with account executives and system engineering teams to define a technical account plan for the region on a monthly, quarterly, and yearly basis.


• Ability to deliver comprehensive security solutions to clients, with a general understanding of competitive selling strategies.


• Experience in developing System Engineering enablement tools, such as training and demos.


• Strong written and verbal communication, as well as presentation skills.

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