Sales Lead

About Stance

At Stance, we believe everything starts and ends with our people.  Self-reliant in our attitude, and entrepreneurial in our ethos, we have grit, guts and gratitude.  Stance is a culture that cannot be duplicated - where smart, ambitious, and positive people thrive.

In 2009, we took what was once a stagnant staple and transformed socks into one of the market's most exciting accessories. By unlocking the potential of a canvas too often overlooked, Stance ignited a cultural movement around the world that has attracted visionary artists, athletes and icons to embrace our positive message of individuality and creativity. In the years since, our canvas for self-expression has expanded from toe to head by way of underwear, apparel and headwear. Through innovative materials, superior comfort and artistic design that is the bedrock ethos of our brand, Stance can now be found in over 40 countries for anyone looking to defy convention.  We are Stitched Different®.

About the Role

As a Sales Lead, you exist to take charge of the sales floor, collaborating with the retail crew and engaging with customers to keep the Stance experience on point at all times. They will maintain a balance of part facilitator and part doer, constantly questioning what can be done better and collaborating with the team on solutions. The Sales Lead will be a key partner for the store manager, able to manage the daily operations of the store, including sales, customer service, and upholding the other necessary functions of the store.

About the Reporting Structure

This position reports directly to the Store Manager.

About the Responsibilities & Duties

• Keep people stoked on the Stance experience and build the bond between guests and our brand.  This includes greeting, welcoming, and assisting our guests


• Embrace and utilize brand, service, and product training & skills, to solve guests’ needs by connecting them with the right product


• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build or maintain visual displays when necessary


• Drive towards a high level of brand and product expertise and serve as a product knowledge resource for guests and store team


• Perform store opening and closing duties and ensure policy & procedures are followed


• Mentor and motivate key holders and associates by providing clear direction and feedback


• Ensure daily restock is completed and all merchandising standards are maintained     


• Ability to jump in with any team member, on any task, in order to maintain successful operation of the store
  

Experience & Requirements

• High school diploma


• 3+ Years of specialty retail experience preferred


• Self motivated leader with strong entrepreneurial skills


• Innate customer centric mindset and strong market-aware vision


• Creative and adaptable team player with a winning and positive attitude


• Ability and willingness to work weekends, evenings and holidays as needed


• Must possess strong time management skills in order to accomplish multiple tasks in a fast-paced environment
  

Benefits

• Health Insurance


• Paid Time Off - Vacation and Sick


• 9 paid Holidays


• 401(k)


• Employee discount

EEO Statement

Stance is an equal opportunity employer and will consider applicants with criminal histories in a manner consistent with the requirements of the ordinance.