Sales Lead Admin

Sales Lead Administrator

Description

• Make

initial

contact on all sales

leads

received via phone, internet, referrals, etc., Goal is to convert to first

time

appointments. Provide Sales Staff with necessary contact and confirmation information for prospective customer.
• Follow

up on all unassigned leads, cancelled

or

re-scheduled appointments and customer requests that

are

typically received into the system daily
•

Respond

to customer

questions and

promote

I

set up the appointment

for the

Sales Design Consultant
• Review all current activity with management such as outstanding appointments, customer

feedback

and follow

through

with appropriate action
•

Maintain database integrity while

entering

all contact

information

into

CRM database

and reviewing for duplication of

leads, scheduling

conflicts

and

appointment opportunities for

the sales team. Input

sales

dates to

assist management in

data

dependability.
•

Participate in and help coordinate special events and other marketing campaigns as deemed important by management
•

Assist

in the appointment-setting

function

across divisional lines when necessary
•

Other projects and duties as required/assigned
•

Follows Peek Pool's policies and procedures.

Qualifications:

To perform this Job successfully,

an individual

must be able to perform

each

essential

duty

satisfactorily.

The requirements listed below are representative

of

the knowledge, skill, and/or ability required

•High

school diploma/GED or

equivalent

required
•

Two

plus

years of relevant work experience required, Customer Service or Telemarketing preferred.
• Excellent customer service,

communication

and telephone skills.
•

Strong attention

to detail
•

Good organization skills.
•

Sales

experience

and knowledge of

selling

and closing

techniques, database

I

contact management proficiency

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