We are seeking an experienced and results-driven Sales Manager with a strong background in Finance & Insurance (F&I) to lead our sales team and drive profitability. The ideal candidate combines proven leadership skills with in-depth knowledge of automotive finance, lender relationships, compliance standards, and product penetration strategies. This role is responsible for maximizing sales performance, front- and back-end gross, and ensuring an exceptional customer experience.
Lead, mentor, and develop a high-performing sales team to consistently meet and exceed sales targets
Drive front-end and back-end gross profitability through effective deal structuring and F&I product integration
Collaborate closely with the F&I department to maximize product penetration (service contracts, GAP, warranties, protection products, etc.)
Desk deals, structure financing, and ensure compliance with all federal, state, and lender regulations
Maintain strong relationships with banks, credit unions, and lending institutions
Monitor sales metrics, KPIs, and CRM activities to improve performance and accountability
Conduct regular training on sales processes, product knowledge, compliance, and F&I best practices
Ensure adherence to all regulatory requirements including FTC, CFPB, and state automotive sales laws
Resolve customer concerns professionally to maintain high CSI (Customer Satisfaction Index) scores
Assist in inventory management and pricing strategies to optimize market competitiveness
5+ years of automotive sales experience
Minimum 2–3 years in F&I Manager or similar finance leadership role
Proven track record of achieving and exceeding sales and F&I performance targets
Strong understanding of deal structuring, lender programs, and credit analysis
Deep knowledge of compliance regulations and documentation standards
Exceptional leadership, coaching, and communication skills
Proficiency in dealership management systems (DMS) and CRM platforms
Valid driver’s license and clean driving record
Strong negotiation and closing skills
Ability to analyze financial statements and performance reports
High level of integrity and professionalism
Customer-focused mindset with strong problem-solving abilities
Competitive base salary plus performance-based commission/bonus
Health insurance
401(k) with company match and Profit Sharing
Paid time off and holidays
Professional development and advancement opportunities
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