Sales Manager

About us

Geeks on Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services, offering fast, reliable solutions across a wide range of devices and systems.

Job Overview

We are seeking a Sales Manager to lead our inbound and outbound sales teams. This role is responsible for driving revenue growth, improving closing performance, increasing subscription sales, and ensuring a consistently high-quality customer experience.

The ideal candidate is a hands-on leader who can coach and develop sales representatives, track performance through key metrics, and foster a culture of accountability, customer focus, and continuous improvement. This is a fully remote role, and we welcome applications from qualified candidates across Latin America and the Caribbean.

Responsibilities

• Lead, coach, and develop inbound and outbound sales teams.
• Monitor and improve key KPIs, including closing ratio, subscription upsell performance, quality scores, and customer experience metrics.
• Conduct regular coaching sessions, call reviews, and performance evaluations.
• Identify opportunities to improve sales processes, conversion rates, and team effectiveness.
• Analyze performance data and provide actionable recommendations.
• Collaborate with cross-functional teams to support customer satisfaction and business growth.
• Support hiring, onboarding, and training initiatives as needed.

• 3+ years of experience managing sales teams.
• Direct-to-consumer (D2C) sales experience with a proven track record of successfully selling products or services directly to individual consumers.
• Proven track record of improving sales performance and achieving revenue goals.
• Experience leading inbound and outbound sales operations.
• Strong coaching, communication, and leadership skills.
• Ability to analyze KPIs and drive performance improvements.
• Customer-focused mindset with a commitment to service excellence.
• Experience in technology services, IT support, managed services, or a related industry is a plus.

• 100% Remote Role (Open to candidates across Latin America and the Caribbean)
• Competitive monthly contractor compensation, paid in USD via Payoneer, with no company tax withholdings*
• Uncapped commissions
• Weekends off
• Paid time off
• Collaborative, international work environment
• Growth and advancement opportunities

*Independent contractor position. Payments are made in full, with no tax withholdings by Geeks on Site. Contractors are responsible for their own tax obligations.