Sales Manager - Buffalo / Amherst Hotels

We are currently looking for a Sales Manager to join our sales cluster! This position would manage sales for multiple hotels for Buffalo Lodging properties, including the Homewood Suites Buffalo-Amherst and Sleep Inn Amherst

These are just a few of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Hotel details:

Sleep Inn Buffalo/Amherst  - 75 Innkeepers Lane, Amherst, NY 14228

We are in the center of Amherst, making it an easy commute to the University of Buffalo and Boulevard Mall. Our Sleep Inn by Choice Hotels is within 16 miles of a fun filled day at Niagara Falls or Canalside. After a long day, our guests can relax in one of our 91 guest rooms. Our guests enjoy breakfast daily on us served by our friendly Team Members. A great place to stay, a great place to work. The Sleep Inn by Choice Hotels is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Homewood Suites by Hilton /Buffalo-Amherst, 1138 Millersport Highway, Amherst, NY 14226

Our spacious Homewood Suites by Hilton is just off I-290, the University of Buffalo is one mile away and we’re two miles from Boulevard Mall. We are an extended stay hotel and we offer a choice of 93 spacious suites with full kitchens to our guests. A great place to stay, a great place to work. The Homewood Suites by Hilton in Amherst is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.  While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.  Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Job Duties:

The Sales Manager’s primary function is outside sales calls.  Responsible for revenue production of the hotel, meeting or exceeding planned revenue objectives for RevPar, occupancy and average daily rate (ADR). Must utilize a hands on approach to be actively involved on a daily basis in providing support to the Director of Sales.

• Organize, maintain and track sales data using sales pro or provided sales tracking software.


• Prepares weekly, monthly and annual sales reports as required. Facilitates guest of the day program and other frequent guest programs.


• Works closely with company revenue manager to maximize revenue results


• Works as a manager on duty as assigned by the General Manager.


• Regularly meets with DOS to communicate and discuss sales activities. 


• Schedule and track all sales appointments ensuring the required amount of sales calls are achieved.  Actively sell to in-house guests. Maintains all sales files and trace file system.


• Ensures adherence to the rules, regulations, policies, procedures and the pricing and marketing philosophy as set forth by the company and hotel brand.  Follows up on franchise RFP programs as required by brand.


• Achieve or exceed occupancy, rate and RevPar as outlined in property budget. Leads and directs sales efforts of hotel.  Understands business implications of decisions, aligns work with strategic goals. Accurately forecast occupancy changes based on the changing market conditions.  Analyzes revenue management strategy using such tool s as Star reports, demand analysis and applicable front office systems.  Knows the principle competition for each market segment.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• A Bachelor’s degree (B.A) from a four year college or university; or one to two years related management or comparable experience is strongly preferred.


• Familiarity with analyzing profit and loss statements and other financial data is essential.


• Customer service skills


• Telephone skills, email systems.


• High knowledge of computers including intranet, systems such as FOSSE, OnQ, Delphi is strongly preferred.


• Brand Experience a plus


• Valid Driver’s License

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy, and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)


• Medical, Dental & Vision Insurance


• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match


• Paid Vacation and Sick Time


• Paid Holidays


• Tuition Reimbursement


• Flexible Spending Account


• Company Paid Life Insurance


• Company Paid Short-Term Disability Insurance


• Long-Term Disability Insurance


• Employee Assistance Program


• Hotel Discounts – for You, Your Friends and Family


• Wellness Programs


• Monthly Employee Appreciation Activities & Events


• Learning and Development Opportunities


• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.