Sales Manager, Large Enterprise

About Klaviyo

Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We're scaling up-market and this role sits at the center of that motion.

The Role

You'll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you'll be accountable for pipeline health, forecast accuracy, and the development of your team. 

What You'll Do

• Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter


• Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale


• Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success


• Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities


• Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team


• Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions


• Surface pipeline and performance insights to senior leadership with clear recommendations


• Handle conflict, underperformance, and process friction directly and constructively

What We're Looking For

• 4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred


• 6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota


• Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data


• Experience with MEDDPICC and Command the Message


• Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals


• Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here


• Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape

Why Klaviyo

• Category-defining position: we're the only purpose-built B2C CRM at scale


• Real enterprise momentum: we're moving up-market fast, with the product and GTM infrastructure to back it


• Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook


• A place that takes execution seriously — and gives you the tools, team, and support to deliver