Sales Manager (Plumbing, Sewer & Drain)

• Develop and manage sales strategies to increase
  revenue across plumbing, sewer, and drain services.
• Support technicians and sales representatives in
  presenting repair, replacement, and upgrading options to customers.
• Track and report sales performance metrics,
  including conversion rates, revenue, and average ticket size.
• Collaborate with marketing on lead generation
  initiatives related to plumbing and drain services.

• Provide coaching and training to sales staff and
  technicians on communication and presentation skills.
• Encourage consistency in how options and
  solutions are offered to customers.
• Lead regular meetings to review sales
  performance, share best practices, and support team development.·

Customer Experience

• o
  Ensure a customer-first approach in all sales
  interactions, focusing on trust, clarity, and professionalism.
• o
  Handle escalating customer concerns with care
  and provide solutions that maintain strong relationships.
• Partner with operations to ensure jobs sold are
  aligned with company standards and customer expectations.

Collaboration & Reporting

• Work closely with the Plumbing Manager and
  service leadership to coordinate sales efforts with service delivery.
• Provide weekly and monthly reporting on sales
  performance and pipeline to senior leadership.
• Stay informed on plumbing and drain industry
  trends, technologies, and competitor offerings.

• 3–5
  years of sales management experience in plumbing, HVAC, or related home
  services.
• Demonstrated
  ability to achieve and exceed sales targets.
• Strong
  leadership and coaching skills.
• Excellent
  communication and customer service abilities.
• Familiarity
  with plumbing and drain systems preferred.
• Proficient
  in CRM systems and sales reporting.

• Results-oriented
  with strong accountability.
• Customer-focused
  and solutions-driven.
• Skilled
  at building relationships with both customers and team members.
• Strong
  collaboration skills across departments.
• Compensation & Benefits
• Base
  salary plus commission/bonuses.
• Health,
  dental, and vision benefits.
• Paid
  time off and holidays.
• Ongoing
  professional development and advancement opportunities.