Sales Manager- Used Car

As the Young Family Continues to Grow, We Are Excited to Add a Sales Manager to Help Lead and Support Our Expanding Sales Team. We Are Looking for an Experienced Manager Who Is Passionate About Mentoring Others, Driving Results, and Creating a Positive Team Environment. This Position Offers an Opportunity to Step into a Leadership Role While Remaining Actively Involved in Customer Interactions and Deal Support.

The Sales Manager Oversees Sales Operations, Leading and Coaching the Sales Team, and Ensuring a High-quality Customer Experience. This Role Oversees Sales Processes, Performance Monitoring, and Staff Development While Remaining Actively Involved in Customer Interactions and Deal Support. the Sales Manager Plays a Key Role in Driving Sales Results, Maintaining Team Accountability, and Fostering a Positive, Customer-focused Sales Culture.

Key Responsibilities:

• Monitor the CRM , Ensure Sales Professionals Are Following Established CRM Processes; Set-up Campaigns for Sales Professionals.
  
  


• Take Customer Turnovers on the Showroom Floor to Support the Sales Team and Assist in Closing Deals When Needed
  
  


• Coach, Mentor, and Support Sales Staff in Day-to-day Operations
  
  


• Ensure Training, Accountability, and Maintaining High Standards of Customer Service Is Provided to Sales Professionals
  
  


• Assign Leads to Sales Professionals, Monitor Lead Quality, Follow-up Activity, and Overall Sales Performance
  
  


• Help Maintain a Positive, Professional, and Team-focused Culture on the Sales Floor
  
  


• Complete Accurate and Timely Vehicle Appraisals for Trade-ins Using Market Data and Dealership Standards


• Strong Working Knowledge of New Car Leasing, Including Programs, Incentives, and Payment Structures
  
  


• Report, Monitor, and Track Vehicles in the Car Bravo System to Ensure Accuracy and Compliance
  
  


• Oversee Lot Management and Maintain Awareness of Inventory Availability and Location
  
  


• Other Duties As Assigned.

Minimum Acceptable Qualifications:

• Several Years of Successful Automotive Sales Experience

• Strong Desire to Learn, Grow, and Transition into a Leadership Role

• Excellent Communication, Coaching, and Interpersonal Skills

• Comfortable Using CRM Tools, Internet Leads, and Modern Dealership Processes

• Highly Organized, Dependable, and Able to Adapt in a Fast-paced Environment

• Professional Appearance and Customer-first Mindset

• Team-oriented with a Positive Attitude and Strong Work Ethic