Sales Operations Coordinator

Sales Operations

/ Order Entry Specialist

This is a great opportunity to join a growing company that offers a fast-paced and exciting environment. This Sales Operation Associate be the primary contact for both customers and internal sales team members in regards to order status details. Ideal candidates will have a proven track record of accurately processing and tracking open orders, providing open order books to customers and resolving invoice issues as applicable.

Responsibilities

Evaluate incoming orders against system information to ensure order aligns with pricing, lead times, MOQs (minimum order quantities), etc.
Accurately process all orders in Sage
Assess Stock levels and create POs as needed to send to manufacturing/overseas factory teams.
Ensure Hard Copies of orders are filed in a timely manner and that Customer Order Logs are up-to-date
Daily review of all orders for assigned customers against production schedule
Elevate any order dates to Production Manager that aren’t in line with customer requirements
Produce and distribute Open Order Books to Customers and Sales Team
Participate in weekly sales meetings
Generate shipping docs (Commercial Invoice, Packing Lists, etc.) and send to Logistics Manager
Ensure Logistics Manager has necessary shipment details
Send Commercial Invoice to customers
Generate final invoices; review invoice issues and trouble shoot as applicable

Requirements And Desired Experience

Bachelor’s Degree in Business, marketing or similar field preferred
3-5 years of experience in Order Processing, Data Entry in an ERP environment
Strong Excel skills (Vlookups, Subtotals, Pivots, etc.)
Experience working with Logistics teams to manage shipments
Sage ERP order/invoicing processing is a plus
Able to work in a fast-paced, entrepreneurial environment.
Excellent Attention to detail and problem solving skills
Excellent Verbal and Written Communication skills

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