Sales Operations Manager

Mersen is a global expert in electrical specialties and advanced materials for high-tech industries.

Present in 32 countries with 50 industrial sites and 24 R&D centres, Mersen develops custom solutions and supplies key products to meet the new technological challenges that will shape tomorrow's world.

For more than 130 years, Mersen has been constantly innovating to support and satisfy its customers' needs with the same high standards.

Be it in wind power, solar power, electronics, electric vehicles, aeronautics, space or countless other sectors, wherever technology is progressing, you will always find a bit of Mersen.

WHY JOIN US?

At Mersen, we will welcome you from the start. Your colleagues and supervisor will ensure that you quickly integrate into the team, feel comfortable, receive relevant knowledge and can quickly identify with the company. 

Moreover, we offer you:

• An open company culture: a collegial team spirit


• Shared values and ethics


• An empowering work environment, focused on excellence and innovation


• Support with training and accreditation courses

MISSION

The Sales Operations Manager will be responsible for coordinating the sales forecasting process across the assigned geography ensuring robust, consistent, and timely demand projections.  The role will also lead and coordinate the sales budgeting process for the assigned region, working closely with regional sales teams, finance, and controlling, to consolidate assumptions, challenge figures, and ensure alignment with strategic objectives.  In addition, the Sales Operations Analyst will drive continuous improvement of data quality across the different ERP systems used in the region, focusing on data consistency, reliability, and usability for reporting and analytical purposes.

Based on validated data, the role will prepare and consolidate key sales and demand reporting (forecast, budget follow-up, performance analyses), supporting regional and global sales governance.  Ad hoc analyses or specific regional reports may be requested to support decision-making and business performance.

MAIN ACCOUNTABILITIES

1. Sales Forecasting

• Provide sales demand forecast information to both the sale force for validation and to the product lines groups regarding anticipated product demand for a 15-month horizon.


• Drive monthly demand forecast process for the region: consolidate data, develop presentation, lead monthly meeting with sales and product line leaders,  and issue open action item list from each meeting

2. Sales Budgeting Process

• Drive the annual budget process for the assigned region


• Provide sales budget figures to both the sales force and product line managers for validation.


• Support the sales force in preparing their budgets by supplying accurate and reliable data.

3. Data Quality

• Offer guidance, recommendations, and strategic actions focused on enhancing data quality.


• Drive continuous improvement in data quality across various reporting platforms

4. Salesforce

• Ensure data quality and integrity of pipeline for assigned region.


• Serve as Salesforce Amplifier; providing first-line support to users in the assigned region.


• Leverage for forecasting outlook reporting

5. Monthly Sales Governance

• Analyze regional sales and orders trends; support gap closure process as required


• Track sales expenses to ensure budget is respected


• Leverage available pricing tools to drive improvements in price realization together with pricing team


• Ensure the overall efficiency of the sales team through the adoption of tools and automation of process

6. Other specific or local reports as required.

Requirements:

• BS/BA degree in business or technical field.


• Requires excellent analytical skills with knowledge of forecast methods.


• Proficient in IT tools relevant to the role, advanced Excel is required, Power BI is a plus.


• Excellent communication skills, both written and verbal.


• Ability to interact effectively with staff at all organizational levels.


• Demonstrated ability in problem solving.


• Experience in business process mapping and improvements.


• Ability in facilitate different groups to allow for constraint resolution

The expected salary for this position is between $80,000 and $120,000 and will be eligible for incentive pay.  This range represents a good faith estimate for the position and actual compensation will be based on numerous factors including knowledge, locations, skills, training, and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The job titles do not mean the male variant but stand for the gender-neutral designation of the profession according to wikipedia. People are welcome regardless of gender, origin, sexual orientation, and religion.