Sales Operations Representative

• Strong Microsoft Excel skills required, including comfort working with spreadsheets, pricing files, data validation, formulas, filtering, and basic analysis.


• Strong general computer proficiency, including accurate data entry, professional email communication, and the ability to work efficiently across multiple business applications.


• Excellent written and verbal communication skills with a professional, customer-focused approach.


• Strong organizational skills with the ability to manage multiple competing priorities and deadlines.


• High attention to detail and commitment to accuracy in quoting, pricing, order entry, and documentation.


• Ability to work independently and collaboratively in a fast-paced environment with limited supervision.


• Comfortable operating in situations where requirements may be incomplete, priorities may shift, or additional follow-up is required to clarify the path forward.


• Solid problem-solving skills with the ability to identify issues, ask the right questions, and drive toward resolution.


• Strong follow-through and ownership mentality.


• Ability to maintain professionalism, confidentiality, and a courteous demeanor with internal and external stakeholders.


• Familiarity with Microsoft Office, NetSuite, CRM platforms, vendor portals, distributor tools, SharePoint, and other collaborative business systems preferred.


• IT product, vendor, and reseller industry knowledge strongly preferred.

Experience & Education:

• 3+ years of experience in Sales Operations, Inside Sales, Business Operations, Purchasing, Customer Operations, or a similar support role preferred.


• Experience within a Value-Added Reseller, IT reseller, Managed Services Provider, distributor, or Original Equipment Manufacturer strongly preferred.


• Experience supporting hardware, software, licensing, renewals, warranties, subscriptions, or IT services preferred.


• Cisco and/or Dell Technologies experience is a significant plus.


• Experience with vendor deal registration, distributor quoting, manufacturer programs, rebates, promotional pricing, and order fulfillment preferred.


• Bachelor's degree preferred; equivalent professional experience may be considered in lieu of a completed degree.

Salary range: The salary range for this role is expected to be $70,000-$90,000 annually. Final offer will depend on experience, qualifications, location and other relevant factors.