Sales Operations Specialist

At Sunlighten, we're not just about infrared saunas, we’re on a mission to improve lives through innovative health and wellness solutions. As a global leader in infrared sauna therapy, we are rapidly expanding and looking for a highly motivated, detail-oriented, and efficient Sales Operations Specialist to join and support our stellar Sales teams.

Celebrating 25 years of innovation, Sunlighten has grown from its Kansas City roots to establish a global footprint, including expansion into the UK. With the global wellness market projected to reach $7 trillion in 2026, we are proud to be part of this dynamic and holistic shift. As leaders in light science and longevity, we create innovative solutions that help customers lead vibrant, active lifestyles.

Sunlighten's Sales Operations Specialist will help improve efficiency and operational designs to drive growth as sales volume increases. You will be responsible for understanding and championing Sunlighten values & vision to maintain a superior experience for our customers and the sales representatives you will support. You will be auditing and analyzing sales orders, enforcing processes in Salesforce and other systems, and communicating to all stakeholders throughout the entire sales process. This team player thrives in a fast-paced environment and is able to handle multiple competing responsibilities.

Sunlighten is proud of the culture we have built. We foster a space with great training and support to ensure our employees have the tools they need to succeed. We would love for you to join our heart-led culture of caring, celebrating and winning- and winning the right way!

Duties/Responsibilities:

• Quickly become an expert in Sunlighten's product and sales process by working with the current sales operations manager and team who will give you all of the tools you need to succeed
• Collaborate with the sales leadership team, sales reps, accounting department, and other departments to ensure accuracy of sales orders
• Conduct research and analysis of sales data and build reports to present to sales managers and stakeholders
• Analyze and review sales orders for accuracy; help fix any errors found
• Ensure all orders are approved with pricing and discount policies
• Generate, manage, and own all documentation related to the sales process
• Track KPI aggregation by building reports in Salesforce
• Assist with new hire onboarding
• Drive sales efficiencies
• Other duties as assigned

• Must live in or be willing to commute to the Leawood, KS area to work from Sunlighten's HQ
• 2+ years of experience in sales operations or a similar detail-oriented field
• Bachelor’s Degree in Business, Communications, or a related field
• High School Diploma/GED + relevant work experience will be considered
• Experience with Salesforce, DocuWare, or Netsuite
• Experience with Microsoft 365 (Word, Excel, Sharepoint, Outlook, Teams)

Pay for this role is at $22.50/HR

• Hybrid schedule after training period
• Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays
• Fully Equipped Fitness Center On-Site
• Lunch Program featuring a James-Beard Award Winning Chef
• Health (HSA & FSA Options), Dental, and Vision Insurance
• 401(k) with company contributions
• Profit Sharing
• Company Paid Life and Short-Term Disability Insurance
• Professional Development and Tuition Reimbursement
• Associate Discounts on Saunas, Spa Products and Day Spa Services

Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.