Sales Operations Specialist

Representing our client, WAMU 88.5 FM

Live what you love.

We have an exciting role for a Sales Operations Specialist! Whom we refer to as the Sponsor Success Manager, to help ensure independent voices are heard.

Do you love the voice of WAMU 88.5 | American University Radio? Are you looking for the opportunity to bring your love for process, problem solving and customer services to the industry you already love, we need to talk!

We are looking for a quick-thinking problem-solver to join our post-sales ad ops team to work along side our market leader, sales team and media planner to ensure our client’s messages are delivered problem free.                                

What you will be doing:

• Understanding and supporting the sales process/procedures to successfully execute client campaigns.
• Ensure the execution of client campaigns and proactively communicate to the sales team is knowledgeable of client’s on-air schedules, billing, and problem resolution.
• Enter and revise orders in the traffic system.
• Perform month end reconciliation.
• Assist the sales team with sales material creation & recaps.

You Have What It Takes If You

• An aptitude for sales support or operational support role.
• A love for customer service.
• Strong organizational skills and ability to prioritize and multi task in a fast paced environment.
• Tech savvy with the ability to learn new systems quickly.
• A great attitude, flexibility and creativity!
• Strong interpersonal skills and ability to build relationships with clients and media partners.
• An understanding of media sales or strong desire to learn about media sales

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity, we are dedicated to building a diverse and inclusive workplace. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

Why You’ll Love Working Here

You can learn more about us on our website: https://marketenginuity.com/  

Learn more about our station partner at https://wamu.org/

This is a $24.00 an hour non-exempt role.

Market Enginuity Terms and Conditions:

1.Recruitment Text messages, which includes messages to schedule interviews, or follow up on previous conversations.

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at {support email address or toll-free number}.

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive {message frequency}. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

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Privacy Policy:

We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.