Responsibilities:
- Lead execution of multi-functional projects from ideation to close that directly impact new business, customer success, and retention
- Provide support with territory alignment, account segmentation, & quota achievement
- Develop models to help analyze the health of the business including sales forecasting, pipeline generation & coverage, customer utilization, etc.
- Focus on helping the revenue teams use Salesforce (SFDC) to understand post sale activities and measure success and key performance metrics
- Work with our GTM teams to understand sales and customer success motions and how we can optimize Salesforce to make them more successful
- Be hands-on with all basic administrative functions including user account maintenance, creating custom objects, custom fields, formula fields, validation rules, custom list views and other content of intermediate complexity
- Leverage external Salesforce consulting resources where necessary
Skillset:
- Experience building out business processes on SFDC that maximize usability of the platform and ensure data integrity
- 5+ years experience as an admin or developer on SFDC platform
- Consistent record of working with leadership teams to implement complex business requirements within Salesforce and third party applications
- Detailed understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow—and knowledge of which situations are appropriate for each