Sales Operations Specialist (Pricing & Billing)

We are looking for a SELF-MOTIVATED, ENERGETIC and MANDARIN BILINGUAL individual with 3-6 years relevant work experience to work across the business units.  Your primary responsibility is to provide sales support function essential to the overall productivity and effectiveness of the Global Sales team. Your day to day responsibility is to bridge the gap between Sales and other business units, track and analyze Global Sales team performance, and prepare and present sales related reports. 

Individuals with project management, departmental coordination, or pricing assistance experience are encouraged to apply.  Let us know if you think you are the one!

About Zenlayer 

Zenlayer (www.zenlayer.com) is an edge cloud services provider and global company headquartered in Los Angeles, Shanghai, Singapore, and Mumbai. Businesses utilize Zenlayer’s platform to deploy applications closer to the users and improve their digital experience. Zenlayer offers edge compute, networking, and application delivery services in more than 270 locations globally. 

At Zenlayer, we strive to be better every day by providing services that exceed the expectations of those we serve. This includes internal and external customers! 

Duties & Responsibilities:

• Provide direct operation and pricing support to Sales team.


• Collaborate with Sales, and other departments across the company to handle data entry, manage workflow and maximize quote-to-order process efficiency. 


• Maintains existing sales reports and designs new reports as needed. Participates in the evaluation, selection and implementation of a decision-support tool.


• Evaluates third-party solutions for appropriate sales operations functions as needed.


• Implement sales operations policies and procedures.


• Liaise between Sales, Operations, Finance, and Project Management team on various projects and initiatives.


• Coordinate and organize internal sales training and meetings.

Required Qualifications:

• 3-6 years’ experience in Sales Operation or related fields.


• Bilingual in Mandarin Chinese (speaking & listening, reading & writing preferred but not required).


• Bachelor’s degree in Finance, Business Administration, Computer Science, I.T., or related fields.


• Expert in Microsoft Office, specifically Excel and PowerPoint.


• Excellent written and oral communication skills along with the ability to quickly adapt to new systems and processes.


• Strong organizational and prioritization skills with attention to details and aptitude in problem-solving.


• Strong analytical skills and result driven competency.


• Must be comfortable in working independently and making judgement calls under general supervision.


• Ability to be flexible in a fast-paced environment, while managing multiple priorities and managing deadlines with success.