Sales Process & Innovation Specialist (Automation & AI)

Your role

As a Sales Process & Innovation Specialist you will drive continuous improvement, innovation, and efficiency across Customer Centers (CCs) by leveraging Sales Lab methodologies, automation, and AI-driven solutions. The role focuses on optimizing end-to-end sales and sales operations processes, enabling data-driven decision-making, and delivering measurable value to the business.

You will report to Sales Hub Manager and cooperate with wide range of people across local Sales Hub and branches abroad.

Your Responsibilities:

Sales Lab, Automation & AI Innovation: Drive Sales Lab initiatives to identify, test, and scale improvements in sales and sales operations processes across CSC and Customer Centers; Identify and implement opportunities for process automation using RPA, Power Automate, and other digital tools to reduce manual work and increase efficiency; Research, evaluate, and deploy AI-driven solutions (e.g., copilots, predictive analytics, intelligent workflows) to enhance sales effectiveness and decision-making; Build and maintain a pipeline of Sales Lab and automation initiatives, prioritizing based on business impact, scalability, and ROI; Ensure integration of automation solutions with CRM, ERP, and reporting systems within the Atlas Copco ecosystem.

Process Excellence & Continuous Improvement: Analyze, redesign, and standardize sales processes to increase efficiency, reduce complexity, and improve conversion rates across Customer Centers; Document and maintain best-in-class SOPs and ways of working, ensuring consistency and scalability across CSC hubs and spokes; 

Change Management & Enablement: Support deployment of Sales Lab outcomes by leading change management and adoption initiatives across Customer Centers; Develop and deliver enablement sessions, training materials, and best practices to ensure successful adoption of new tools and processes; Act as a promoter.

Reporting, KPIs & Value Delivery: Define and track efficiency and performance KPIs linked to Sales Lab, automation, and sales excellence initiatives; Provide insight-driven reporting and deep-dive analysis to CSC management and Customer Centers, enabling data-driven decisions; 

Sales & Marketing Support: Support Customer Centers in sales and marketing campaign execution, ensuring process readiness and alignment with defined KPIs; Provide analytical insights to evaluate campaign effectiveness and identify optimization opportunities.

Cross-Functional Collaboration: Act as a connector between Customer Centers, CSC, Divisions, and Business Areas, ensuring alignment and knowledge sharing; Collaborate with IT, digital, and business stakeholders to translate needs into scalable automation and AI solutions; Contribute to the deployment of best practices across CSC locations globally.

Governance & Sustainability: Ensure all automation and AI solutions comply with Atlas Copco governance, security, and data standards; 

To succeed, you will need

• Business degree in marketing or IT or equivalent
  


• Hands-on exposure to Power Automate, RPA tools, AI solutions. Knowledge of sales processes is a big advantage.
  


• Project Management, MS Office and Power BI development, Change Management, Analytics, RPA, AI, Power Automate, LLM models etc.
  


• Fluent English


• Growing mindset


• Champion a culture of continuous improvement, proactively identifying bottlenecks and driving data-backed improvements.

Work location:

Brno, hybrid working (3 days in the office per week)

In return, we offer

• Annual financial bonus and salary increase


• Flexible working hours, shortened to 37.5 hours per week


• 5 weeks of vacation and 3 flexible days off


• Option to work from home (up to 2 days per week)


• Meal contribution


• Multisport card or Flexi Pass vouchers


• Pension fund contribution up to CZK 2,000/month


• Extensive training opportunities, including language courses, free access to LinkedIn Learning


• Technical training and certifications


• Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)


• Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone


• Volunteer days and support for non-profit organizations


• A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more


• Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza

Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.

Come be a part of it!

Job location

Brno, Czech Republic

Hybrid working (3 days in the office per week)