Sales Solutions Architect

Role Overview

The Inventory Sales Solutions Architect is responsible for designing tailored service solutions, structuring and pricing deals, and guiding clients through a consultative, value-focused process. This role combines solution design, strategic sales support, cross-functional coordination, and long-term relationship ownership. The ideal candidate thrives in a client-facing, problem-solving environment and consistently seeks continuous improvement.

Core Responsibilities

Design and Present Tailored Solutions

• Lead discovery sessions to understand client pain points, objectives, and operational needs.
• Develop customized service solutions aligned with client goals and organizational capabilities.
• Present solutions clearly and confidently, highlighting the value, expected outcomes, and feasibility.
• Research industry best practices and competitive offerings to strengthen solution credibility.
• Prepare supporting documentation including proposals, case studies, and solution outlines.
• Collaborate with internal teams to validate solution feasibility.
• Refine solutions based on client feedback and evolving needs.

Structure and Price Deals

• Build transparent, competitive pricing models balancing client value and organizational profitability.
• Draft contract terms in partnership with internal stakeholders.
• Conduct margin and profitability checks before final approval.
• Lead client negotiations to achieve mutually beneficial terms.
• Manage internal approval workflows.
• Track deal margins and financial performance post-close.
• Adjust pricing strategies based on market and client feedback.

Coordinate Cross-Functional Delivery

• Ensure smooth handoff of solution details to operations and delivery teams.
• Provide documentation that includes scope, pricing, assumptions, and client expectations.
• Act as the liaison between client and internal teams during implementation.
• Monitor delivery progress to ensure commitments are met.
• Address alignment issues or miscommunications proactively.
• Share updates with all relevant stakeholders.
• Conduct post-delivery reviews to confirm outcomes and identify improvements.

Drive Revenue Growth

• Build and maintain a strong pipeline of qualified opportunities through outreach, referrals, and networking.
• Evaluate incoming leads for alignment with target markets and capabilities.
• Spend approximately 80% of time generating and advancing opportunities and 20% improving processes.
• Track pipeline metrics and maintain accurate reporting.
• Identify upsell and cross-sell opportunities within existing accounts.
• Attend industry events and conferences to expand reach and visibility.
• Align with marketing to support solution-selling initiatives.
• Provide leadership with real-time market insights and client trends.

Own the Client Relationship

• Maintain ongoing communication with clients throughout the engagement lifecycle.
• Proactively identify challenges and surface emerging client needs.
• Manage expectations with clarity and consistency.
• Participate in review meetings and success evaluations.
• Support the creation of testimonials, case studies, and success stories.
• Foster long-term partnerships that encourage renewals and referrals.

Key Performance Metrics

• Volume of incoming qualified leads
• Conversion rates throughout the sales process
• Average deal size
• Revenue growth across service lines
• Accuracy of pricing relative to delivery costs
• Effectiveness of cross-functional coordination
• Client satisfaction and retention

Motivators for Success

• Autonomy
• Recognition
• Impacting client outcomes
• Innovation and creativity
• Professional development
• Team collaboration
• Direct feedback
• Trusted advisor status
• Taking ownership of solutions
• Building strong relationships

Desired Behaviors

• Solutions-focused mindset
• Consultative selling approach
• Strong attention to detail
• Clear, confident communication
• Adaptability and resilience
• Persistence
• Collaborative work style
• Client-first thinking
• Strategic problem-solving
• Accountability

Disqualifiers

• Overpromising
• Poor follow-through
• Avoiding accountability
• Short-term thinking
• Lack of collaboration
• Disorganization
• Resistance to feedback
• Low empathy toward client needs
• Resistance to learning

• 5+ years of experience in solutions-based or consultative sales, preferably in inventory, logistics, supply chain, or related services.
• Proven track record of closing complex deals and driving revenue growth.
• Background in solution design, deal structuring, pricing, or financial analysis.
• Strong communication, presentation, and client engagement skills.
• Experience collaborating across departments to align on solution delivery.
• Bachelor’s degree in business, supply chain, or a related field (preferred).
• Reliable transportation and willingness to travel to client sites as needed.
• Ability to pass a background check and drug screening.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development