Sales Supervisor: Dolce Vita

About the Brand
Dolce Vita is known for crafting timeless footwear you’ll want to show off season after season. Our comprehensive collection of designer shoes for women includes heels for every occasion, from cork platform sandals to simple suede block heels and even a strappy kitten heel that goes with everything. Get the height and comfort you crave with wedges, whether you opt for raffia espadrilles and pearl heels made for wedding season or braided slides that elevate your poolside ensemble.

Our soft leather and suede mules are three-season staples you can enjoy from spring until fall. The clog silhouette features a rounded toe and classic wood sole, while the pointed-toe mule brings iconic ‘70s detail to a truly modern cut. Our peep-toe mules are effortlessly chic in earthy yet elegant colors.

We have boots and booties to complement your unique fashion sense, from modern lug-sole boots to Western boots with all the details. Not sure where to start? The HUEY women’s booties are perfect for city dwellers and nature lovers alike. The chunky lug sole on this durable rain boot provides stability on slippery surfaces, while the synthetic lining keeps feet dry.

Our leather and suede women’s loafers also feature thick lug soles and chunky heels for an edgy, utilitarian aesthetic. Our flats come in a range of styles, from d’Orsay slip-ons and classic loafers to braided sandals and minimalist ballet flats.

We didn’t forget about the all-important sneaker, whether you’re into the athleisure look or all about street style. With platform soles and woven knit and crochet uppers in pastel and neutral hues, our DOLEN sneakers are the ultimate statement piece for your spring wardrobe. Our low-top ZINA sneakers are everyday essentials with retro color-block and side stripe details as well as modern perforated leather, metallic embellishments, and floral motifs.

About the Role:

We are seeking a passionate and driven Sales Supervisor for our Dolce Vita boutique in Georgetown, DC. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.

This role blends hands-on leadership with strong business execution. You will lead from the sales floor—coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride.

You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.

With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.

Position Qualifications

• Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members.
• Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.
• Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.
• Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.
• Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.
• Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.
• Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds.
• Must be 18 years of age or older.

Hourly Pay Range: $22 to $24. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.
• Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building.
• Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Bonus eligible
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
  • Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.