Sales Support Coordinator

The Sales Support Coordinator plays a critical role in supporting the sales lifecycle—from quoting and order processing to invoicing and reporting. This position ensures smooth operations, accurate documentation, and responsive customer service to internal teams and clients. The ideal candidate will have experience in a fast-paced sales or IT environment and thrive in an office setting, supporting staff at various levels.

Key Responsibilities:

• Receive, build, and process accurate sales quotes for IT products and services.
• Convert approved quotes into orders and oversee seamless order processing and fulfillment.
• Collaborate with sales representatives to follow up on cold and warm leads, assisting in lead nurturing and pipeline development.
• Prepare and distribute end-of-month quote and sales activity reports.
• Maintain updated records of sales activity, client interactions, and order statuses.
• Coordinate closely with finance and logistics teams to ensure timely invoicing and order delivery.
• Provide administrative support to sales leadership and assist with special projects as needed.

Qualifications:

• Minimum of 2 years of experience in a Sales Support, IT Support, or Customer Support role—preferably in the IT industry.
• Strong attention to detail and high level of accuracy in data entry and document handling.
• Proficiency with quoting and CRM tools (e.g., Salesforce, HubSpot, or equivalent).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficiency with Microsoft Office Suite, especially Excel and Outlook.