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Sales Support Coordinator

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Job Description - Sales Support Coordinator


Position Summary
The Sales Support Coordinator is based in Muskego, WI with responsibility of supporting Distributor Development Specialists and current distributors of NABCO product. Under the direction of the Senior Manager of Sales and Marketing, the Sales Support Coordinator is responsible for meeting or exceeding sales goals (volume and profitability) with the Independent Distributor Network.

Essential Functions
  • Drive Sales growth by providing timely product, pricing, and support information to our Distributor Development Specialists (DDS) and distributors.
  • Research, identify and qualify opportunities being pursued by DDS and distributor partners.  
  • Identify Distributor needs and work internally with NABCO peers to develop tools for distributors.
  • Distribute and track leads in CRM System.
  • Provide prompt follow-up on requests for information from internal and external customers.
  • Track distributor opportunities by market and size.
  • Collaborate with DDS and / or distributor to support all aspects of their sales effort from Muskego.  
  • Manage distributor data and performance metrics on a regular basis to provide up-to-date market trends.  
Qualifications
Knowledge, Skills, Abilities
  • Knowledge of manufacturing, sales, and distribution processes, as well as product line and competition
  • Excellent analytical and problem-solving skills
  • Be customer and results driven
  • Exhibit professional communication styles both in written and verbal presentations
  • Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels
  • Self-motivated and creative with a strong desire to succeed and surpass goals
  • Ability to achieve new business opportunities
  • Ability to lead and develop sales
  • Proficient computer skills including MS Office (Outlook, Word, Salesforce, etc.)
  • Ability to read architectural drawings
  • Highly organized with the tenacity to succeed in a growing and fast paced organization
  • Forward thinking, adaptable, and creative leader, capable of strategic thinking and planning
  • Able to manage change, influence others, be a team player and gain group commitment
  • Able to work additional hours as needed. 
Education, Training, Experience
  • High School Diploma or GED required
  • Minimum two years’ experience in sales/service of automatic doors, hardware, glass, or similar products required
  • Bachelor’s Degree in Business, Sales/Marketing, Operations, or related field preferred
  • Experience working with general contractors, architects, and end users preferred

Working Conditions and Physical Demands
Work environment is dynamic. Extensive periods of sedentary phone and computer work. Typical office equipment such as a computer, laptop, and cell phone are used. This position may require rare exposure to the factory, which includes extreme weather conditions; noisy, dusty, and dirty environments; and motorized equipment that pose potential safety hazards. Reaching above shoulder height and below the waist, as well as lifting up to 30 lbs. is occasionally required. Proper safety procedures, lifting techniques, and personal protective equipment guidelines are always to be followed. Travel may be requested to any company manufacturing and branch locations in the US and Canada.
 
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About the Company

Nabco Entrances

NABCO leads the automatic door industry as a National Account supplier, installer & service call center for retail pedestrian automatic door needs.

Read more about the company

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