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Sales Support Coordinator

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Job Description - Sales Support Coordinator

Company Description

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com

Job Description

Overview

Perform exceptional customer service and administrative job duties to support branch operations.

  • Greet, assist, and direct customers to the appropriate branch staff while providing professional and courteous customer service.
  • Accurately verify, update, and process customer orders in a timely manner, including order status, payment methods, and invoicing. Effectively schedule customer deliveries and prepare shipping documentation.
  • Perform end-of-day cashiering duties accurately and on time, including processing reports, deposits, petty cash transactions, and daily balancing activities.
  • Maintain accurate records through system entries and updates. Process vendor invoices and other general administrative transactions. Coordinate with team members and communicate effectively to accomplish assigned duties and responsibilities.
  • Review and process tax exemption certificates and ensure compliance with applicable sales and use tax regulations.
  • Ensure timely and accurate completion of all assigned processes. Monitor and verify transactions for errors, perform daily balancing of funds, and contribute to a high level of customer satisfaction.

Qualifications

  • High school diploma or GED required.
  • Bilingual proficiency in English and Spanish is considered an asset.
  • Minimum of three (3) years of administrative support experience preferred.
  • Strong customer service and interpersonal skills.
  • Proficiency with basic computer applications, including Microsoft Office, preferred.
  • Ability to process financial and administrative transactions accurately and efficiently.
  • Ability to operate standard office equipment, including calculators, fax machines, copiers, and related equipment.
  • Ability to learn and apply state tax laws as they relate to material transactions is preferred.
  • An equivalent combination of education and experience may be considered.

Additional Information

This is a fully on-site position based at: 1500 Elrod Road, Piedmont, SC 29673

All your information will be kept confidential according to EEO guidelines.

 

Why work for Cornerstone Building Brands? 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

 

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

 

All your information will be kept confidential according to EEO guidelines.

 

California Consumer Privacy Act (CCPA) of 2018



 

Must be at least 18 years of age to apply.

 

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

 

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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