Sales Support Executive

Job Title: Sales Support Executive – Public Sector Contracts

Position Summary

The Sales Support Executive – Public Sector Contracts is responsible for supporting the Public Sector sales team by coordinating contract administration, managing proposal documentation, ensuring compliance with government purchasing vehicles, and serving as a key liaison between Sales, Contracts, Legal, Finance, and Operations. This role plays a critical part in helping the sales organization respond quickly to opportunities while ensuring contractual accuracy and compliance.

The ideal candidate is highly organized, detail-oriented, thrives in a fast-paced environment, and has experience supporting government or public sector sales.

Key Responsibilities

Public Sector Contract Management

• Support the administration and maintenance of federal, state, local, education (SLED), and cooperative purchasing contracts.
• Assist with contract renewals, modifications, amendments, and pricing updates.
• Maintain contract documentation, compliance records, and contract repositories.
• Monitor contract expiration dates and proactively coordinate renewal activities.

Sales Support

• Provide day-to-day support to Public Sector Account Managers throughout the sales cycle.
• Prepare quotations utilizing approved contract pricing.
• Coordinate contract-specific documentation required for customer purchases.
• Assist with opportunity tracking and sales pipeline management.
• Ensure all required documentation is completed prior to order submission.

Proposal & Bid Support

• Coordinate responses to RFPs, RFQs, RFIs, and other government solicitations.
• Gather technical, financial, and legal documentation required for proposal submissions.
• Ensure proposals comply with customer requirements and submission deadlines.
• Maintain reusable proposal content and contract documentation libraries.

Cross-Functional Coordination

• Partner with Contracts, Legal, Pricing, Finance, Procurement, and Operations to resolve contract-related issues.
• Coordinate internal approvals for pricing exceptions and contract changes.
• Assist project teams with contract interpretation and customer requirements.

Compliance & Documentation

• Ensure compliance with government procurement regulations and internal policies.
• Maintain accurate contract records within CRM and contract management systems.
• Verify customer purchasing eligibility through applicable contract vehicles.
• Support audit requests by maintaining organized documentation.

Reporting & Process Improvement

• Develop and maintain reports related to contract utilization and sales activity.
• Track contract performance metrics and renewal opportunities.
• Identify opportunities to improve contract administration processes and sales support efficiency.
• Recommend workflow improvements to increase response times and operational effectiveness.