Sales Support Representative

The Sales Support Specialist is the first point of contact for prospective clients seeking our services. This role involves making outbound calls to individuals who have expressed interest, engaging them in conversation, prequalifying their eligibility, and transferring qualified leads to our enrollment team.
We are seeking motivated and professional individuals who are are comfortable making and taking calls, effectively communicating with prospects, and supporting the sales pipeline by ensuring only qualified candidates move forward in the process.

RESPONSIBILITIES:

• Make contact prospective customers via outbound and inbound calls (warm leads, NO cold calling) 
• Read from script to properly engage and pre-qualify potential clients
• Provide excellent customer service by maintaining a positive, empathetic and professional demeanor
• Identify the customers’ objectives and provide possible solutions

QUALIFICATIONS:

• Some call center or sales experience is preferred
• Must have a positive, upbeat and professional attitude
• Excellent verbal and written communication skills
• Proficiency with computer programs such as MS Office, Google and CRM
• Willingness to learn and ability to adapt to change
• Be result driven and goal oriented

WE PROVIDE:

• A professional, fun and rewarding office environment
• Ongoing training and support
• Plenty of room for growth
• Excellent compensation plan which includes hour base pay, UNCAPPED commission, monthly bonuses, paid holidays, PTO, benefits (Health, Dental, and Vision)

HOURS: Mon-Thurs 9:00a-6:00p and Fridays 9:00a-5:00p

COMPENSATION: $15/hr base + uncapped commissions. The average pay is between $18-20/hour inclusive of hourly and commission. Plus Monthly Bonuses

ABOUT US:
First Choice Credit Management is a trusted leader in consumer debt resolution, helping individuals and families overcome financial hardship and regain control of their finances. We focus on negotiating and settling unsecured debts while consolidating multiple accounts into one affordable monthly payment. Our approach helps clients reduce what they owe and resolve their debt faster and more efficiently than attempting it on their own.

Since 2009, our mission has been to deliver real results, provide clear guidance, and support long-term financial well-being. We treat every client with respect and offer personalized support tailored to their financial situation. At First Choice Credit Management, we are committed to helping people move forward with confidence and peace of mind.