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Sales Support Representative

Job Description - Sales Support Representative



 


Your role

As a Sales Support Representative, your mission is to sales support fuels business growth by streamlining quotes, quote follow-ups, reports and presentations, and admin tasks - empowering Sales to focus on relationships, close deals, and elevate the customer experience.


Your main responsibilities will be:



  • Admin support, handle general administrative tasks for the Field Sales Engineer





    • Create and submit documentation packages, collect product information

    • Prepare visits and create accurate and timely quotations, creation of simulation projects

    • Follow up on outstanding quotes to support sales conversion and pipeline progress

    • Verifying order details

    • Contacting customers by phone or mail to obtain missing information

    • Maintain CRM system to ensure accurate record-keeping (e.g. notes) and reduce administrative load on Sales

    • Adapt continuously to support Field Sales Engineers with evolving tasks and upcoming projects

    • Scheduling: support calendar and schedule meetings for FSE

    • Share/Propose process improvement ideas to enhance sales efficiency and team collaboration

    • Build strong working relationships with Customer Center and Field Sales Engineers and internal departments to ensure smooth coordination and support





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To succeed, you will need

 



  • Fluent English required, any other language is an advantage

  • Attention to Detail, Organization & Time Management, Adaptability, Multitasking

  • Office 365, Quoting & Pricing Systems

  • Experience in Sales, Marketing or related roles will be a plus


We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer




    • Annual financial bonus and salary increase

    • Flexible working hours, shortened to 37.5 hours per week

    • 5 weeks of vacation and 3 flexible days

    • Option to work from home (up to 2 days per week)

    • Meal contribution

    • Multisport card or Flexi Pass vouchers

    • Pension fund contribution up to CZK 2,000/month

    • Extensive training opportunities, including language courses, free access to LinkedIn Learning

    • Technical training and certifications

    • Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)

    • Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone

    • Volunteer days and support for non-profit organizations

    • A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more

    • Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza


     


    Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.


    Come be a part of it!



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Job location


This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Brno, Czech Republic (CZ).

Contact information

 Talent Acquisition Team: Barbara Kremeckova


 


Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.


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