Sales Support Service Representative - Florida

Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Sales Support Services Representative to provide service and support for large revenue sales accounts that benefit from a customized service approach.

This includes daily support regarding account maintenance, pricing, billing, specimen research, and reporting out across Inside/Field Account Reps, Integrated Oncology, Integrated Genetics, Hospital and Value Based Care teams.   

Job Responsibilities

• Process Client Concerns through research with internal departments and communicate resolution to sales contact
• Daily monitoring of client inquiries
• Process all electronic medical records through internal systems
• Submit pricing requests and proposals through the e-Sales system
• Manage client billing adjustments
• Manage end to end process for new account set up including but not limited to client communications, internal department notifications and integration 
• Support client requests as needed such as custom panels, custom requisitions, etc.
• Provide custom reports to the sales team for cross match processing
• Support special projects as needed

Minimum Requirements:

• Associate Degree or 2 years equivalent experience such as inside sales, account management or high level customer service
• Strong Microsoft Office, Excel and PDF Editor experience
• Excellent organizational skills and the ability to manage a wide range of tasks
• Excellent verbal and written communication skills

Preferred:

• Bachelor’s degree
• Salesforce experience 

Application Window: 1/30 - 2/7

Pay Range: $19.00 to $28.00 hourly

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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