Sales Support Specialist

Phillip Jeffries is looking for a Sales Support Specialist in the Boston, MA market!

We are currently seeking resumes for a Sales Support Specialist in our beautiful Boston Showroom. The ideal candidate must be self motivated and driven individual to support our Showroom Sales and Outside Sales team. This position will report directly to the Showroom Manager. The Sales Support Specialist will sit at the Boston Showroom from Monday to Friday, with working hours from 8:30 AM to 5:00 PM.

What you will be doing:

• Be a PJ Ambassador by supporting the Inside and Outside Sales team with GROWING sales in the Boston, MA territory.


• Support sales team with existing Phillip Jeffries clients and assist in research to new clients


• Handle the processing of sales orders; issue proforma invoices, accept and enter purchase orders, and processing payments


• Follow-up on all open orders/proforma invoices.


• Provide sales team with order and tracking information


• Collaborate with Showroom team on handling all client inquiries.


• Assist the sales team with exceeding weekly/monthly/ quarterly sales activity goals


• Act as a liaison between Phillip Jeffries’ clients and our Claims department on claims resolution.

Must have:

• Must live within Boston territory.


• Trade showroom experience; preferred


• A minimum of 2 years of customer service experience


• Must be passionate, driven, and humble individual


• Team player


• Analytical skills


• Customer-centric mentality


• Outstanding communication skills, both written and verbal


• Proficient in MS Office


• Well versed with ERP/CRM systems

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive compensation 


• Company bonus program


• Annual Cost of Living Increase


• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage – low cost to the employee ($30 per month)
  
  
  
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  
  
  • Family Coverage
  
  
  
  


• Health Reimbursement Account (HRA)


• Prescription Plan


• Dental and vision coverage


• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 16 Paid days off per calendar year


• 10 Paid holidays

• Detailed onboarding plans that outline 30/60/90 goals and trainings.


• Earn Paid time off for community service - Up to 3 days per year


• Employee Discount on PJ Wallcoverings

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.