Sales Support Specialist

Description

Company Overview

Founded by culvert restoration industry veterans, Omega Liner Company was a response to wanting access to more reliable materials and faster lead times. Frustrated by the current supply chain landscape, they knew they could design and manufacture a superior product and secure their access to ultraviolet cured-in-place (UV CIPP) liners for their construction projects.

Today, our team and leadership continue to push the envelope with new technology, processes and products offered to contractors across North America and the Caribbean.

Omega provides premium UV pipe liners along with proprietary equipment, liner handling tools and processes that optimize efficiencies during liner installation.

Job Summary

Do you thrive in a role where you can help others and make a difference? Join the Omega Liner team, where you will be the face of the company, helping customers navigate their questions and concerns while delivering an exceptional experience. You will handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you are a great communicator, enjoy problem solving and are motivated by helping others, we would love to see your resume.

Requirements

Key Responsibilities

• Provide quotes to new or existing customers based on project plans and specifications.
• Liaison between customer and manufacturing group to ensure best possible outcome
• Closely monitoring inventories and creating purchase orders for parent company
• Updating and creating documents for customers to help them with project requirements
• Works closely with manufacturing to determine best production schedule to meet customer project deadlines
• Provide assistance to marketing when needed - trade show functions, job site installation photo opportunities, merch inventory
• Create and provide reports for upper management

Required Qualifications

• 3-5 years experience in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications 

• Project management experience
• Bachelors Degree

Skills & Competencies

• ORGANIZED
• RESPONSIVE
• TRAINABLE AND COACHABLE
• Patient and strong listener 
• Positive Attitude
• Problem solver
• Dependable
• Multi- tasking
• Ability to build trust and establish rapport with Omegas customers and sales force and production team
• Excellent communication skill

Compensation & Benefits

• Competitive salary - starting 65,000 - 75,000 annually, depending on experience
• Health, dental and vision, and life insurance are available, we also have a 401K plan
• 10 Paid holidays
• 2 weeks PTO available after 60 days