Sales Support Specialist

Description

SALES SUPPORT SPECIALIST

Job Type: Full-Time

Hours: Monday to Friday, NO holidays, NO weekends!

Benefits: Great work-life balance, Medical, Dental, Vision, 401k, Voluntary/Life Insurance, PTO, Paid Holidays and More!

POSITION SUMMARY:

The responsibility of the Sales Support Specialist is to be direct support to a small sales team in respect to administrative tasks.

ESSENTIAL RESPONSIBILITIES, AUTHORITIES AND EXPECTATIONS:

• Data entry and tracking of products, pricing, customers, purchase orders, sales orders, RMA’s, credit memos, receipts of goods, invoices, and payments into the Sage database.
• Enter data into the CRM system and assist with lead generation, input and tracking
• Enter/track customer questions/problems
• Assist with open jobs to include - backlog/job tracking maintenance; track accounts receivable/payable, assist with supplier/customer communication, ensure on-time delivery
• Maintain accurate retail inventory; maintain accurate demo inventory; order products from multiple vendors to maintain sufficient stock
• Assist with marketing efforts; assist with trade shows
• Creating and maintaining Excel spreadsheets

MINIMUM SKILLS NEEDED:

• Ability to prioritize daily activities with a sense of urgency with attention to detail with good organization skills.
• Motivated to improve processes
• ERP knowledge a plus
• CRM knowledge a plus
• Ability to follow verbal and written instructions.
• Good oral and written communication skills
• Solid organization and analytical skills
• Working knowledge of Microsoft Office including Excel and Word. Experience with Outlook is preferred.